In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
SageVone vs SIProutes.com
Compare SageVone vs SIProutes.com. Find out whether SageVone or SIProutes.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and SIProutes.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
SIPRoutes.com is a next generation Wholesale SIP Termination provider and aggregator.
With a cloud based routing platform, the service enables a provider or carrier customer to select in real-time from every major VoIP backbone allowing...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2009
Plans Available*
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Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
We have been terminating production traffic to SipRoutes for over a year now and it has been a great experience. The big plus is that siproutes has already done all of the hard work by contracting and interoping with large tier 1 carriers so us little guys can jump right in and start terminating to those high quality carriers. This would otherwise be impossible for us to achieve without siproutes because we are not a large enough company to make the commits and spend long hours doing the interop. They have a friendly staff and good experience in the termination game. Their prices are actually pretty good. Here's why i think: They do LCR between a very broad range of tier 1 carriers, whereas most sip termination carriers only terminate to very few carriers so siproutes has more "options" as to who to relay calls to. You would think that siproutes prices wouldn't be as competitive because they are just using other carriers and don't have their own POP's but this has proven to not actually be the case from my experience dealing with other tier 1 carriers directly.
Can't think of anything negative to write. Their service and staff has been fantastic. They were recommended to me and I recommend them to all of you. Just try them with a test account, there's no commitment.