If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
SageVone vs VoIPLy
Compare SageVone vs VoIPLy. Find out whether SageVone or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and VoIPLy and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 7 Reviews
Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...
- Headquater Country:
- Founder Year: 2006
- Website: voiply.biz
- Headquater Country: United States
- Founder Year: 2012
- Business Pro - $15.00
- Faxing - N/A
- Home Service - $7.16
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
I ordered Voiply service in January. Phones arrived plug and play ready as I configured them with their online checkout. Our office has POE switches, we plug the phones in got power. The phones rebooted a couple times. Chatting with a Voiply support specialist they confirmed this was the phones provisioning and all normal. Once the phones were provisioned we saw the names of the users on the phones. We had a simple call scenario with our 4 person office, made test calls, configured our voicemails. All worked as it should. Very impressed with how simple this setup was. Fill out everything online during checkout and your phones will come configured working as they should! Great job Voiply!
Run away! We have had nothing but trouble with VOIPLY since inception. We've had intermittent failures where calls won't get through and no voicemail has been recorded. We only found out because one of our patients told us that they had left numerous messages. We confirmed on their phone bill that they had called and spent time leaving messages for us, but none of these calls or voicemails made it through to our system. Repeated calls to VOIPLY customer service did not help. They tried to blame it on us. Finally, they randomly "changed the server" we were connected to which solved that problem. Now we have the problem where most of the time that we pick up the phone and dial out, the call won't go through. We have to try again. This is super annoying and massive time waster. VOIPLY still cannot fix this after numerous calls and emails to them. We are searching for reliable alternatives to this service. If you choose this company, your phone system may or may not function correctly, and you may very well NOT KNOW that it's not working! This is a recipe for disaster. SCARY!