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Ringio vs VoIPLy

Compare Ringio vs VoIPLy. Find out whether Ringio or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Ringio and VoIPLy and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 3 Reviews
  • 14 Reviews
1
2.8

Overview:

Ringio is a technology and business communications company that offers a fully customizable virtual PBX call routing solution to customers. Their virtual PBX comes with customer relationship management tools, call queuing, IVR, and more. Ringio...

Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...

Provider Info

  • Website: ring.io
  • Headquarters Country: United States
  • Founder Year: 2009
  • Website: voiply.biz
  • Headquarters Country: United States
  • Founder Year: 2012

Plans Available*

  • N/A
  • Business Pro - $15.00
  • Faxing - N/A
  • Home Service - $7.16

Users Average Rating

Recent User Reviews

I tried to sign up for a test account a 14 trial day Ringio stated my company email wasn't accepted I'm guessing the portal they design is a system domain register. Owner answer the phone claiming my protonmail is encrtpy isn't something they couldn't use base on the app because the security protonmail uses. He was very judgmental he couldn't beleive it wasn't a corporate account I had to explained that my domain is available or maybe try my other company he burst out claim was the owner Samual the CEO and base on his vibes,I won't be a good fit for the company he trying play some psychic abilitlies and crsytal ball method what a crappy way to treat customer in less than 2 minutes saying they screen to see who they are working with and so forth was a waste of 5 minute phone called. He ask me what my company does he is plain old outdated version small shop the so called owner isn't making money he answer the phone. Pass this company up there over 1000 VOIP company know has to put up with bad service and stupid pre judgement. RINGIO is going out of business each time I submit the button for DEMO the technician cliam he was busy such a discrimation and this company soon will have the Biggest lawsuit over discrimination activity.

JAZZYTIFFANYFOX22 January 4th, 2017

They are so far behind the mark of the industry that they do not have the normal features you would come to expect from any real VoIP company just don;t exist. The system is uber complicated and takes making setting on 3-4 pages where it would all be done on one page with any main stream provider. They routinely ignore email and voicemails regarding service issues and it is very rarte to be able to find out exactly what the real problem was. Often the problem seems to go away on it's own before they find a fix for it. The user is often made to feel the issue is on their side, even though test results show no problem on the user side. There have been chronic outages and service problems where calls could not be placed out, in or both. One recent service outage last several days. I would not recommend this poor provider to my dog let a lone a friend. Actually, my friend dog both use 8x8.

harrys April 10th, 2013

We ported one of our numbers to test their service, and it was a mess from start. Cannot reach "customer service" by phone, cannot forward to any other number, log-in problems, etc., etc., etc. Avoid this company and save yourself untold frustration.

DGT August 4th, 2023

I have had VoIPly's business offering for just about a year now, using their month-to-month billing. I'm also using a single VOIP to analog adapter that the company furnished. The service has worked for me, but it has been very quirky. Following is not an exhaustive list of observations: * When you order the service, they provide a control panel with its own unique URL. You'll need to bookmark that URL, because I'm not sure it was actually provided in any of the emails that I've received. * There is a very limited amount of online help at voiply.com, and often the help references the portal at https://my.voiply.com. But I noticed that I cannot use the portal, I can only use the special control panel mentioned above. And that special control panel may not have features that are available on my.voiply.com. I cannot tell why that is. * Customer service is mostly through a chat feature. There is often a delay of up to 5 minutes or so between your first message and the reply -- after that, the support is more timely. They always email you the chat, and sometimes they will email you every chat you've ever had, as if it were one long chat. * They have a music-on-hold feature that is very versatile. I tap the switchhook (on the telephone connected to my adapter) to start the hold. If I hang up the phone after that, I'll hear it ringing until I can get to a different extension. You can't change the hold music, but it's a nice classical guitar piece that's not very short and loops after a reasonable amount of time. * Sound quality seems comparable or better than Magic Jack. I have not lost or dropped calls as yet. That's as to the actual VOIP to analog adapter. * However, the Voiply app on my iphone does not work well. Dropped calls, unable to transfer calls (or worse, I transfer someone into the Twilight Zone), unable to use three way conferencing. I ultimately had to uninstall the app. * I have not tried to add any additional equipment to the service, but it looks like there's a monthly charge for the original adapter, and then an additional monthly charge for each additional item of equipment you want to add. * One line on their control panel mentions that you can add additional numbers for about $2.00/month, roughly. But then they don't give you any way of requesting it. * But they make it somewhat easy to port in a number. There's an online form that you use. The only problem is that after you submit the form, it gets converted to an email that is sent unencrypted to the provider with a copy to you. Bear that in mind if you are the concerned about the security of the number you are porting. That said, it takes about a week for the number to port successfully. * In my case, I ported in my original number, then I ported in a second number. But the result was entire unexpected. On the control panel, I can only work with the second number. The first number is listed as my main number, but if I actually dial that number, I get an instant hangup. If I use my second number, it rings on my actual adapter and connected extensions. Yet when I dial from my adapter, the caller ID is for the first (dead) number. I actually don't mind this result, but as I said, it was very unexpected. * Voiply doesn't supply busy signals or recordings. If you dial a number that is busy or disconnected, you don't hear anything except perhaps a ring or two. The line simply goes dead. I can sometimes dial out on a non-Voiply line to confirm what happened. * On the control panel, I like that you can create menu selections using an artificial male or female voice. The voice is authentic-sounding. As a bonus, you can save the voice as its own .mp3 file that you can then upload on another phone service such as Number Barn. BOTTOM LINE: I'm not sure the service is really ready for prime time in its current form, but I can somehow use it. Still, it's not for everyone, and it's certainly not for the faint of heart or for someone not reasonably versed in telephony or VOIP.

airwaves April 23rd, 2022
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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