Improcom vs Windstream

Compare Improcom vs Windstream. Find out whether Improcom or Windstream is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and Windstream and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 21 Reviews
  • 2 Reviews
4.95
1

Overview:

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...

Windstream is one of the industry leaders: a full-service communications service provider for the Midwest, South, and East Coast in the United States. Windstream provides not only VoIP phone service, but also offers Internet and cable television...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996
  • Website: windstream.com
  • Headquater Country: United States
  • Founder Year: 1997

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.

u920217 June 17th, 2013

I am a photographer and need to make a lot of international calls to either overseas clients or to the locations where the weddings takes place, as well as the clients all over the US. I was looking for a stable telephone service with the good quality calls and an easy to reach tech support in a case of emergency. I stumbled upon Improcom's website on Google while searching for Voip service providers. The sales department was very thorough about the services and their equipment and prices. The sign up process was fast, and after couple of days I have got the phones and was ready to roll. I have never used the VOIP before and to my surprise the quality of sound was great and still is until today. The price is reasonable and so far I am a happy customer.

Tsiganka June 4th, 2013

They are the Biggest Liar. 1. Website said, Free Modem and $39.95. Got Bill for $69.95. They Charged me $9.95 for Modem (which was included) Also charged me phone line which was never Mentioned in website. Completely scam and I will Never go Back to them

john704 October 24th, 2017

I would provide 0 for all the 1s above if I could. I googled Windstream today. I call the number on the screen that says I can call for internet and phone additions/service. I want to add a phone line to my existing business account. I call the number. A man from another country answers. He says he cannot help me, and gives me the "service" number. I hang up and call the number - 855-575-7607. I need option 3 to add phone service. I press option 3 multiple times, only to have it continue to loop and offer me the same 4 options (this has happened to me on other occasions before today). I call the first number back from the website, to ask to be connected to someone who can help me spend more money with a worthless company. This time, I get a lady from a foreign country. She cannot help me. She says over and again, that she is not with Windstream....wait, isn't this the number I called from the Windstream site? She cannot have someone call me back, she cannot connect me, and she cannot help me. Beyond frustrated at this point. I then call the local St. Louis number, whereupon I do get an American who provided the help that was needed in the first place. Unfortunately, this is not the first massive communication I have had with Windstream. If I can switch all of our business accounts, I will do that as soon as possible. If you have a choice, do NOT choose Windstream. Run far and fast.

Jim Kidd May 3rd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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