close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Improcom vs CenturyLink

Compare Improcom vs CenturyLink. Find out whether Improcom or CenturyLink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and CenturyLink and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 21 Reviews
  • 21 Reviews
4.95
1

Overview:

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...

CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996
  • Website: centurylink.com
  • Headquater Country: United States
  • Founder Year: 1981

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.

u920217 June 17th, 2013

I am a photographer and need to make a lot of international calls to either overseas clients or to the locations where the weddings takes place, as well as the clients all over the US. I was looking for a stable telephone service with the good quality calls and an easy to reach tech support in a case of emergency. I stumbled upon Improcom's website on Google while searching for Voip service providers. The sales department was very thorough about the services and their equipment and prices. The sign up process was fast, and after couple of days I have got the phones and was ready to roll. I have never used the VOIP before and to my surprise the quality of sound was great and still is until today. The price is reasonable and so far I am a happy customer.

Tsiganka June 4th, 2013

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I talked to was able to figure out what was going on. My service was supposed to be set up on July 11th and I was even given a confirmation number and modem. Come to find out my service was not connected the day they said I was to receive service, and whenever I called for help, no one was able to pull up my account. I asked if I needed to be home for service to be set up, and I was told, "No, service will automatically be set up," it wasn't. The first time I called to figure out what the issue was, I called and was on the line for 20 minutes, and was hung up on. When I finally got a hold of someone that was willing and able to help me ( the 11th person), they let me know that they weren't able to send a tech out to install the service for another month.

Leah L Frette July 12th, 2018

While waiting for my two year contract to be finished, I moved to an area with free Internet. Yeah Google! I had to change my address for billing purposes which I later found out restarted my two year contract. When I called they said they put a note on my account and then I could call on my original two years was up and they would be no cancellation charge. I think they told me this is just so I'd stop bothering them. I called when my original contract was up and canceled. I confirmed there would be no charge. I week later I got an email for $170 cancellation. I called again and surprise there are no notes and nothing they could do. When I changed my address my two year contract started over . I didn't sign anything agreeing to this I'm not sure how they get away with this. I was a customer for over eight years. When I moved again I would've signed up with them but not now.

Matahere2013 June 15th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

fluentstream technologies logo
5
FluentStream Technologies

Our needs weren't particularly easy. Two small companies at one location operating separately and answering the phones with 2 business names (with...

October 8th, 2018 - KFADV
nextiva logo
5
Nextiva

From the first contact with Nextiva you’ll be impressed. They are professionals through and through. They’ve made it easy for us to get online with...

October 5th, 2018 - Ousba1968

Most Recent Blog Posts

disaster recovery concept
Q&A with TCN: Disaster Recovery in the Contact Cent...

According to the National Hurricane Center, the Atlantic hurricane season occurs on June 1st until November 30th; while the Eastern Pacific hurricane season is from May 15th and ends November 30th....

Oct 13, 2018
counterpath bria teams multiple devices
CounterPath Unveils New Team Collaboration Offering for...

The emerging technologies that have made their way into the world of business have simplified and streamlined the process of communications for organizations both internally and externally. From...

Oct 10, 2018