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Improcom vs Rebtel

Compare Improcom vs Rebtel. Find out whether Improcom or Rebtel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and Rebtel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 22 Reviews
  • 16 Reviews
4.75
3.25

Overview:

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...

Rebtel is starting a revolution.

A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.

vipnl October 10th, 2018

IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.

u920217 June 17th, 2013

I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and satisfied customer. Recently, i emailed customer service for my complain about their services and to my surprise, they resolve the issue very quickly. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. Best of luck to all of us.

ChePnay July 8th, 2018

I recently purchase rebtel services to call India, on 5/12-28, it billed $10 every week they have some option to auto deduct money from your card once balance is less than $1 so it billed 4 times in a month before I noticed my credit card transaction, don’t rely on this services and never save your credit card on their site, and customer services will never understand customer issue, biggest irony is this company is it provides calling services to world but they don’t have customer service number where you can connect! Their customer service is so rude you cannot believe don’t buy this product and be very careful about transaction. They are doing unethical business

rr June 2nd, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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