As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
iCore Networks vs voip.ms
Compare iCore Networks vs voip.ms. Find out whether iCore Networks or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and voip.ms and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 32 Reviews
- 351 Reviews
iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...
VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely...
- Headquater Country:
- Founder Year: 2004
- Website: www.voip.ms
- Headquater Country: Canada
- Founder Year: 2007
- Pay Per Minute Plans - $0.85
Users Average Rating
Recent User Reviews
Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.
Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.
Living both in the US and Canada people can call the respective number easily. Just wish the number touted via Voips could send and accept texts. Also would be nice to change what number shows up for others to see whose calling
We found our landline costs excessive and features lacking. When looking for alternatives we found voip.ms which had the features we wanted at a very affordable price. Using an OBI110 we tested using VOIP in parallel with the landline and ported the number once we were comfortable with the service. One of the important features we wanted was affordable international calling, and have been very pleased with the voip.ms costs. When travelling we use VOIP applications on our phones to call home bypassing the high call rates on our cell phone plans. The availability of geographically distributed servers is very helpful when travelling. we moved we kept our old phone number and added a new phone number in our local calling zone. The old number has a wide variety of loyalty plans associated with it and now goes directly to voice mail. We also added local numbers in a couple of cities where we have family allowing them to call a local number to call us,