close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

iCore Networks vs Tierzero

Compare iCore Networks vs Tierzero. Find out whether iCore Networks or Tierzero is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and Tierzero and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 32 Reviews
  • 5 Reviews
2.9
4.2

Overview:

iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...

Tierzero is a Los Angeles-based provider that offers no-hassleĀ business VoIP service through hosted PBX and SIP trunking solutions. The company also provides high-speed business internet services in a number of formats. They have loyally served...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004
  • Website: tierzero.com
  • Headquater Country: United States
  • Founder Year: 1990

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.

Aliyah Simkin January 29th, 2016

Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.

agreen July 8th, 2015

Don't be fooled by the 5 star reviews, TierZero is about getting you locked into a 3 year contract. They will charge you the full amount for 2 years no matter what happens and then 50% of the third year. If you need reliable internet, look elsewhere. After a year of subpar and slow internet, I finally just gave up and paid for 2 years of service I will not use to go with someone else. They were completely unwilling to work with me on a settlement at cancellation. They even admitted their service could not compete with what others were offering me and still was unwilling to work with me at all. Simply put, this is the worse of the worse and avoid them at all costs.

hrc333 December 15th, 2016

We have been operating an online retail business for several years and have recently opened a physical retail store and a separate warehouse for wholesale order fulfillment as well. We really wanted to move into a VoIP system and connect all the locations. We tried several companies with minimal success until we were referred to Tierzero. The line sound quality is truly superior and much better than what we were getting from the other providers we tried. More importantly the hands on customer service we received was really outstanding. There were some initial problems that were quickly resolved and each time we called in for assistance, the level of professionalism and quick resolutions to our issues was something we had not experienced before. We are very pleased with Tierzero and would highly recommend them.

mavroma June 25th, 2014
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

8x8 logo
5
8x8

I run IT for a small team of 7 people. We have a quite heavy calling volume inbound and outbound and 8x8 handles this with ease. Highly recommend.

September 24th, 2018 - nteague308
magicJack logo
1
magicJack

After about a month of good service, MagicJack started to drop calls after about 2 to 6 minutes. The online chats were worse than useless. One chat...

September 23rd, 2018 - Thomas Gregg

Most Recent Blog Posts

AI in contact center concept
Q&A with Mitel: on AI in Contact Centers and Mitelā€™...

From voice-controlled assistants and self-driving cars, to industry-specific applications designed to manage and automate routine tasks, Artificial Intelligence (AI) is no doubt creeping into all...

Sep 22, 2018
man using smartphone and laptop
Q&A with Intermedia: On Evolving Work Behavior and...

To say that today's workplace is very different from what it used to be ten years ago is an understatement. The world of work has significantly evolved over the past decades, and continues to be...

Sep 19, 2018