close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

iCore Networks vs OneSuite

Compare iCore Networks vs OneSuite. Find out whether iCore Networks or OneSuite is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and OneSuite and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 32 Reviews
  • 3 Reviews
2.9
3.7

Overview:

iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...

OneSuite provides a unique selection of VoIP products both for you residential and business VoIP needs. Their payment and usage plans, while very different from those of their competitors, may prove to be the best and most intuitive plans for you...

Provider Info

  • Website:
  • Headquarters Country:
  • Founder Year: 2004
  • Website:
  • Headquarters Country:
  • Founder Year: 1999

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.

Aliyah Simkin January 29th, 2016

Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.

agreen July 8th, 2015

I have been with OneSuite for over 18 yrs I have brought my modem with me for multiple overseas visits. I was able to make and receive calls with clarity and reliability. I used their smartphone app since 2015 when I got my first smartphone, until recent the implementation of 5G service when I had to get a new phone. For years I would buy a data SIM card when overseas and use the voip app through the data stream (this was before Wifi calling folks). it has worked beautifully. Thanks to Android software changes the app has not worked with any of my android 10 or 11 phones. (still works with my 2015 android). Incoming calls have always been free, out bound calls depends on the country your calling but has always been very low priced. This is still a small company, I think I have always spoken with the same customer service agent over the years. He has been great to work with, but they are overwhelmed much of the time because of the small staff. They are in process to upgrade their app but they did offer an alternative app to use in the meantime. If you are looking for an inexpensive way to have a voip line this is the one for you. Be sure to at least receive a few calls (I use an old fashioned message machine) within the use limit or they will shut off the account. I was able to get mine re-instated the couple of times I neglected the line.

VoIP before VoIP was a thing September 25th, 2022

We used OneSuite for years with no problems. Then we did not use it for a while because the person we used to call in another country died. We now have a new contact there, however OneSuite will not work and we cannot log in, getting the message that the account has expired. The documentation does not disclose that they will keep your money if you don't use the service for 6 months.

pepeter August 9th, 2021
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

BryteCall Logo
5
BryteCall

My Firm, the Spead Tax Group, PLLC, starting using BryteCall as our VOIP Provider during January of 2024, Jon Sharvit is their Accounts Executive...

February 1st, 2024 - speadtax
ViaTalk Logo
5
ViaTalk

I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No...

January 27th, 2024 - skywarner

Most Recent Blog Posts

Call Screening: Everything You Need to Know
Call Screening: Everything You Need to Know

Call screening has been a boon in the world of telecommunication, significantly impacting how businesses and individuals manage their incoming calls. But what exactly is call screening, and why is it...

Sep 22, 2023
What is a Service Level Agreement (SLA)?

A Service Level Agreement (SLA) stands as a testament to a provider's commitment to maintain a certain standard of service for its customers. But what exactly does it entail? And why are SLAs so...

Aug 25, 2023