iCore Networks vs Popfax

Compare iCore Networks vs Popfax. Find out whether iCore Networks or Popfax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and Popfax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 32 Reviews
  • 3 Reviews
2.9
0

Overview:

iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...

Popfax is perfect if you need to receive a large volume of faxes. For $63 for a year (or $24 for a 3-month term), you get 50 free pages and a new faxing number to replace your old fax line.

Each additional page faxed will cost $.06 and...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.

Aliyah Simkin January 29th, 2016

Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.

agreen July 8th, 2015

Viksn May 15th, 2012

I use Popfax for 2 years, and it's really simple to use, and it's very cheap comparing to other fax online service providers.

ArtieM December 18th, 2011
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

8x8 logo
5
8x8

8x8 has been completely reliable and stable for our company in the period that we have used their hosted VoIP system. We have not had any service...

September 11th, 2018 - bmartine
voip.ms logo
1
voip.ms

I set up a voice.ms account yesterday and configured that account using an Obi202 today. I was running into difficulties with the configuration so-...

September 8th, 2018 - Rustic

Most Recent Blog Posts

business phone system
This Month in Telecom: August 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Sep 01, 2018
businessman using a voip phone
7 Simple Steps to a Successful Business Phone Number Po...

Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...

Aug 08, 2018