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hostmonster.com vs BroadConnect Telecom
Compare hostmonster.com vs BroadConnect Telecom. Find out whether hostmonster.com or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of hostmonster.com and BroadConnect Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 3 Reviews
Hostmonster.com provides excellent business web hosting services -- cheap and affordable, too. With a 1-click install for over 50 scripts and US-based tech support, hostmonster is perfect for webmasters of broad experience levels. With no long-...
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
Users Average Rating
Recent User Reviews
Initially I was unsure... HostMonster's website promises so much and at such a good price, it made me wonder... However, I didn't wonder for long. These guys delivered in a big way. Their customer support is unparalleled. The longest I have ever had to wait for a response was 5 minutes. If for some reason your request is complicated or challenging, they will tell you and have been right on about the amount of time it would take. Account Setup was EASY! I was on live chat for about three minutes and immediately after, I was able to set up the account in FIVE minutes. I now have four websites hosted with HostMonster. Two of which they migrated from a previous host for FREE, and the other two they installed Wordpress and Pligg (+3 premium modules) for FREE. As you can tell, I am a firm believer of HostMonster and really have nothing negative to say about this web hosting company.
It has been and is still a smooth ride right from the beginning with HostMonster. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relations since I have never had to deal with them; everything has worked fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competitive and I feel I am getting a lot more than what I have paid for. I am extremely pleased with all aspects of HostMonster!
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.