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Hello Highway vs SageVone
Compare Hello Highway vs SageVone. Find out whether Hello Highway or SageVone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Hello Highway and SageVone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 0 Reviews
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
Up until recently I was using long distance cards purchased at the local drugstore. The problem with these cards is that you never get the minutes you think you are paying for. Calling within our state to another area code costs 3 times more than I thought it would. Plus minutes sometimes mysteriously disappeared for no apparent reason. With Hello Highway you get exactly what you pay for and you no longer have to enter multiple digit phone numbers and pass codes. I simple dial a local phone number and dial the person I'm calling. It even allows for speed-dialing. Hello Highway makes it simple and I highly recommend them to anyone.
I use Hello Highway's service regularly and it is a great value!
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.