Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
ContactTel vs RingCentral
Compare ContactTel vs RingCentral. Find out whether ContactTel or RingCentral is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and RingCentral and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 133 Reviews
ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating...
- Headquater Country:
- Founder Year: 2005
- Website: ringcentral.com
- Headquater Country: United States
- Founder Year: 2003
- Basic - $99.99
- RingCentral Enterprise - $44.99
- RingCentral Premium - $34.99
- RingCentral Standard - $24.99
Users Average Rating
Recent User Reviews
We signed up for this service; our router was a Linksys SPA3102 (brand new). They could not get the phone to ring, and we could not receive incoming calls. Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email. After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly. We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order: never happened. That was 8 months ago, and we don't expect to see that money again. This place is a total rip off.
BEWARE! They have non existent customer service. The account managers have no clue how to help. They repeatedly apologize but can never seem to solve a problem. I was billed for a number I did not have or use. To this day I have not been able to have the number canceled or receive a credit for the payments they deducted from my credit card. They advertise HD Voice. I believe that's just the product name they use. I have experienced terrible voice quality. Many times incoming calls are interrupted and you have to wait for the call to reconnect. I usually end up calling from another line. They are way overpriced for the product and service they deliver. Look for other options. I can't wait to move my numbers elsewhere.
I love that RingCentral is constantly upgrading its apps to make the service more useful and reliable. We've used RingCentral for five years now, and have been very happy with the price, service and overall experience. On the few times I've had an issue or needed help with an implementation, the support has been excellent. I have recommended RingCentral to others.