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ContactTel vs IP5280

Compare ContactTel vs IP5280. Find out whether ContactTel or IP5280 is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and IP5280 and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 1 Reviews
1.2
1

Overview:

ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...

IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...

Provider Info

  • Website:
  • Headquarters Country:
  • Founder Year: 2005
  • Website:
  • Headquarters Country:
  • Founder Year: 2006

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

We signed up for this service; our router was a Linksys SPA3102 (brand new).  They could not get the phone to ring, and we could not receive incoming calls.  Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email.  After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly.  We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order:  never happened.  That was 8 months ago, and we don't expect to see that money again.  This place is a total rip off.

reesnor May 14th, 2010

IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!

ghryan January 10th, 2012
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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