ContactTel vs Jive VoIP

Compare ContactTel vs Jive VoIP. Find out whether ContactTel or Jive VoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and Jive VoIP and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 229 Reviews
1.2
4.7

Overview:

ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...

Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2005
  • Website: jive.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • N/A
  • Jive Small Business Plan Tier 1 - $29.95
  • Jive Small Business Plan Tier 2 - $25.95
  • Jive Small Business Tier 3 - $23.95
  • Jive Small Business Tier 4 - $21.95
  • Jive Small Business Tier 5 - $19.95

Users Average Rating

Recent User Reviews

We signed up for this service; our router was a Linksys SPA3102 (brand new).  They could not get the phone to ring, and we could not receive incoming calls.  Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email.  After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly.  We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order:  never happened.  That was 8 months ago, and we don't expect to see that money again.  This place is a total rip off.

reesnor May 14th, 2010

My first inclination that Jive customer service was bad when they overcharged my ACH by $450. They said they would take care of bank service charges but never did. Now I've been trying to PORT OUT my number for two months. Deny, Deny, Deny, Deny ... different reasons each time, they won't give up the number, you can't get out!

JIMF May 11th, 2018

Totally unreliable. Be ready for hours of phone calls getting everything working right. Lots of glitches. Quality is poor. Customer service is awful. The lady that we had in resolutions was petty and argumentatve. So glad we switched to another carrier.

Cat072603 August 18th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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