In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...
ContactTel vs Jive VoIP
Compare ContactTel vs Jive VoIP. Find out whether ContactTel or Jive VoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and Jive VoIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 239 Reviews
ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...
Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five...
- Headquater Country:
- Founder Year: 2005
- Website: jive.com
- Headquater Country: United States
- Founder Year: 2006
- Jive Small Business Plan Tier 1 - $29.95
- Jive Small Business Plan Tier 2 - $25.95
- Jive Small Business Tier 3 - $23.95
- Jive Small Business Tier 4 - $21.95
- Jive Small Business Tier 5 - $19.95
Users Average Rating
Recent User Reviews
We signed up for this service; our router was a Linksys SPA3102 (brand new). They could not get the phone to ring, and we could not receive incoming calls. Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email. After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly. We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order: never happened. That was 8 months ago, and we don't expect to see that money again. This place is a total rip off.
Jive was a breeze to set up. In the 6 months we've had Jive as our phone system, we haven't had any issues or outages. Much appreciated after having problems with previous providers using Voip.
If you work for a company that has any sort of multi-line phone network and you have ever wondered how it all works, this service does just that. It allows so much flexibility whether you are directing multiple phone numbers to one receptionist or if you need to make sure several agents only receive calls from specific lines of business. Other systems I have worked with require a complex combination of button presses and codes and sometimes that still doesn't work how you hope. With Jive, you get to lay out exactly how the calls are supposed to route and flow. You are given a blank window with lots of options. You can physically take the different buttons and place them and route them from one to the next. Each button generally has additional settings down to the way the caller ID shows up when coming in from a certain line, to the type of hold music they will hear while waiting for you to answer. I appreciate the flexibility for any office type that this will offer.