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CenturyLink vs Corvisa
Compare CenturyLink vs Corvisa. Find out whether CenturyLink or Corvisa is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CenturyLink and Corvisa and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
- 2 Reviews
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
Corvisa is a leading name in business and cloud phone solutions. They offer users a carrier-class network on top of a product that delivers quality, reliability, and scalability to keep your business connected. Their business was founded in order...
- Corvisa Cloud-based Contact Center - N/A
Users Average Rating
Recent User Reviews
The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I talked to was able to figure out what was going on. My service was supposed to be set up on July 11th and I was even given a confirmation number and modem. Come to find out my service was not connected the day they said I was to receive service, and whenever I called for help, no one was able to pull up my account. I asked if I needed to be home for service to be set up, and I was told, "No, service will automatically be set up," it wasn't. The first time I called to figure out what the issue was, I called and was on the line for 20 minutes, and was hung up on. When I finally got a hold of someone that was willing and able to help me ( the 11th person), they let me know that they weren't able to send a tech out to install the service for another month.
While waiting for my two year contract to be finished, I moved to an area with free Internet. Yeah Google! I had to change my address for billing purposes which I later found out restarted my two year contract. When I called they said they put a note on my account and then I could call on my original two years was up and they would be no cancellation charge. I think they told me this is just so I'd stop bothering them. I called when my original contract was up and canceled. I confirmed there would be no charge. I week later I got an email for $170 cancellation. I called again and surprise there are no notes and nothing they could do. When I changed my address my two year contract started over . I didn't sign anything agreeing to this I'm not sure how they get away with this. I was a customer for over eight years. When I moved again I would've signed up with them but not now.
We were with a national name business voip provider and it was OK, but we are a sales organization and quality of service and reliability is paramount for us so we needed to have better than OK, but still needed to save money. We also love the seamless Salesforce integration into the Corvisa system and the rich feature set that helps us increase productivity while giving an outward facing large company feel. We paid a few bucks more, but it was well worth it from provisioning to everyday quality we could not be happier.
Finally I have found a telephone company that gives me everything I have been looking for...high quality customer service, easy to use interface, salesforce integration, high quality, reliability at a fair price. I have been telling management for a while that it does not make sense to try to save money if I burn up all of the savings int he IT department trying to keep things running. With CorvisaCloud my time spent on telecom related issues is nil and I get zero complaints from our users. When I call their customer service number I get a real person in the US that knows what they are doing. I highly recommend this company and their service.