In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
BroadConnect Telecom vs Flowroute
Compare BroadConnect Telecom vs Flowroute. Find out whether BroadConnect Telecom or Flowroute is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of BroadConnect Telecom and Flowroute and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Overview:
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
Flowroute strives to deliver a reliable, scalable network to companies deploying communications in the cloud. Through their cloud-based products and solutions, Flowroute is helping businesses address everyday telecom challenges.
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Provider Info
- Website: broadconnectusa.com
- Headquarters Country: Canada
- Founder Year: 2010
- Website: Flowroute
- Headquarters Country: USA
- Founder Year: 2007
Plans Available*
- N/A
- Unlimited Calling & Messaging - $0.00
Users Average Rating
Recent User Reviews
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.
We have used Flowroute for several years. All along we have been highly impressed with their call quality, customer support, and price. They have scaled with us as our business has grown. We recently discovered their APIs which has been a godsend for us – because we can now manage our phone numbers in an automated fashion. Another important factor for us was to have SMS. Flowroute’s Messaging API solved that gap for us – although you do need to have some developer skills to implement.