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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
As a provider of solutions for growing businesses, Flowroute aims to help service companies in the telecommunications market who are seeking a software company to take their cloud-based communications to the next level. Flowroute's standout products are Voice (carrier-grade SIP trunking) and SMS (mobile texting capabilities), both of which strive to help connect businesses with their customers in a reliable way.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Flowroute strives to deliver a reliable, scalable network to companies deploying communications in the cloud. Through their cloud-based products and solutions, Flowroute is helping businesses address everyday telecom challenges.
SIP Trunking
Flowroute has a secure, reliable SIP trunking solution with competitive pricing on phone numbers, inbound/outbound/toll-free calling, and messaging. Their voice services allow companies to have a flexible network of communication options.
Flowroute also offers developers access to their Numbers API in order to help them customize their calling solutions to meet their specific business needs.
Messaging (SMS)
Short Message Services (SMS) is a common, yet often underutilized channel that helps businesses reach out to customers in an unobtrusive way. Through Flowroute, businesses can get affordable messaging including toll-free and long code messaging. Flowroute also offers users APIs to integrate SMS capabilities into applications to offer an alternative communications channel.
We have used Flowroute for several years. All along we have been highly
impressed with their call quality, customer support, and price. They have
scaled with us as our business has grown. We recently discovered their APIs
which has been a godsend for us – because we can now manage our phone
numbers in an automated fashion. Another important factor for us was to have
SMS. Flowroute’s Messaging API solved that gap for us – although you do
need to have some developer skills to implement.
Easy to use online portal, APIs, super helpful customer support, and the
reliability far better than other providers I have worked with
I wish there was an interface to send/receive SMS
Yes
Flowroute
Seattle , WA
USA
2007Year Founded
100%Recommend
1User Reviews
Overall Rating
5
4
100%
100%
80%
100%
80%
Service Locations
USA & Canada
The Skinny
Flowroute's software product line is based in two main areas: Voice (SIP-based solutions) and SMS.
For voice, Flowroute helps to effectively route inbound/origination and outbound/termination to make for clear, reliable, and high-quality connections.
In regards to SMS, Flowroute possesses carrier-grade SMS capabilities that allow for toll-free and long code messaging, number provision, and access to SMS records.
They also offer APIs to allow businesses to control and customize select parts of their business phone system. Through Flowroute's Numbers API, developers can build voice capabilities right into the cloud. It also lets developers acquire phone numbers, dynamically route calls, and achieve advanced call control. And with the Messaging API, developers can integrate text messaging capabilities into their communications system, too.
The Rub
When it comes to voice services and solutions, Flowroute offers carrier-grade SIP trunking for IP-PBX systems on top of their reliable network. Their solution ensures that customers always receive clear inbound and outbound calls. Their inbound SIP trunking/origination comes is served with unlimited concurrent call capacity, which is important for businesses that have high call volume. Additionally, their outbound SIP trunking/termination routes the audio over the shortest path, thus increasing call quality and lowering costs.
Plans and pricing are based on the number of phone numbers, inbound calling, outbound calling, and more that your business desires.
To boot, Flowroute offers businesses four number options: port an existing number, choose a unique vanity phone number, choose a toll-free number, or select a local number.
Bottom Line
Flowroute helps businesses achieve their goals through affordable SIP trunking solutions and messaging capabilities. SIP Trunking is sought after by most businesses because it offers a number of benefits: no upfront investment, savings on long distance communication, easy scalability, and more. Flowroute helps businesses reap all of these benefits and more through clear, affordable pricing in addition to customizable solutions.
Flowroute also offers growing businesses the option to utilize REST APIs in order to get direct access and control over certain aspects of their communications system.
Awards
Flowroute has received the following awards:
Frost & Sullivan Enabling Technology Award 2017
CUSTOMER Magazine Product of the Year Award 2016
Inc. Magazine's 5000 Fastest-Growing Companies 2013
Our Two Cents
SIP Trunking is a cost-effective way for businesses to tackle phone communications, and Flowroute helps businesses reap communication cost savings through fairly priced inbound and outbound calling minutes in addition to affordable monthly pricing for phone numbers, toll-free messaging, long code messaging and more. For companies seeking a SIP solution for their IP PBX, Flowroute's clear, reliable, and high-quality voice connections can fit the bill. Plus, with a transparent number porting process for seamless customer onboarding and their Flowroute HyperNetwork that maximizes call quality with modern control, Flowroute is ahead of the game in addressing customer service and customer satisfaction.
With Flowroute's unlimited calling and messaging plan, you have access to industry-leading reliability, redundancy and support. The best part is you only pay for what you use, and not a minute more.
Key Features
No Contracts
Unlimited Call Paths
Nationwide Service
Maximum Resiliency
Notes
Contact their Sales Team to discuss discounts based on your call volumes. This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$0.00
Promo Price
$0.00
Price Disclaimer
Pay As You Go
Setup Fees
$0.00
Activation Fees
40
Number Porting Fee
7.50
BYOD
Yes
Termination Fee
$0.00
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$0.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.02 /min.
Faxing
Setup
0
Monthly
Included
Included Pages
0
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
No
Barge
No
Business SMS
Yes
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
No
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
No
Call Return
No
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
No
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
No
Custom Greetings
No
Custom Tagging
Yes
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
No
Do Not Disturb
No
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
No
Simultaneous Ring
No
Softphone
No
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
No
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
Yes
Visual Voicemail
No
Voicemail
No
Voicemail to Email
No
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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