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Alliance Phones vs VoIPLy

Compare Alliance Phones vs VoIPLy. Find out whether Alliance Phones or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alliance Phones and VoIPLy and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 13 Reviews
  • 9 Reviews
5
3.6

Overview:

Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...

Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...

Provider Info

  • Website: voiply.biz
  • Headquater Country: United States
  • Founder Year: 2012

Plans Available*

  • Alliance Phones Easy Plus - $29.97
  • Alliance Phones Effortless Plus - $19.97
  • Alliance Phones Simplicity Plus - $24.97
  • Metered Plan - $9.97
  • Unlimited Tier - $19.97
  • Business Pro - $15.00
  • Faxing - N/A
  • Home Service - $7.16

Users Average Rating

Recent User Reviews

We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.

Culleton April 9th, 2019

We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!

setarehjavadi November 9th, 2018

So they claim to have Android, IOS, Windows, Mac support, in reality they have Chrome support. Their app ONLY works via an open browser window. Accidentally close the window and you have NO COMMUNICATIONS! There are also no Chrome extensions that currently work on their "new platform", which seems to have fewer working features than their old platform. Customer service is good and responds quickly, and the website is very slick, but the product is simply lacking. AVOID this service unless you want to be frustrated.

LostBrit July 23rd, 2019

I ordered new services with them and once I go the phone, it wouldn't work. When I called, after 5pm EST, got tranf to someone who couldn't speak English and kept on saying someone can call you back tomorrow b/c they are all gone. When you are small business, you can't wait till tomorrow to fix your system. I waited till tomorrow to call, according to them they open at 8am EST, when I called at 8:15am, still no one is there to help. Worst company ever to work with, DO NOT do business with them, their price might be cheap but if you have a problem you are out of luck.

eagleins June 26th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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