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Alliance Phones vs BroadConnect Telecom
Compare Alliance Phones vs BroadConnect Telecom. Find out whether Alliance Phones or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alliance Phones and BroadConnect Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 12 Reviews
- 3 Reviews
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
Users Average Rating
Recent User Reviews
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!
I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value for money and polite and prompt service. The online portal makes managing the phone system much faster and easier. All our drivers have the mobile app installed on their smartphones. It just makes things so much easier and simpler.
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.