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Jul 25, 2021
Cox Communications vs 1Voice
Compare Cox Communications vs 1Voice. Find out whether Cox Communications or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 2 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
Provider Info
- Website:
- Headquater Country:
- Founder Year: 1996
Plans Available*
- N/A
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
I replaced my VOIP with a Cox Business bundle which included an enhanced internet speed and Cox VOIP. Cox represented that its voice quality on its VOIP would be far superior to my Vonage system because Cox VOIP had an independent internet connection which did not connect to my desktop computer. Conversations are garbled on 60 to 70% of the calls. More than 50% of the calls are disrupted completely when the person on the other end of the line can not hear me when I am speaking. I am forced to return business calls on my cell phone to complete conversations. The message voice recognition feature which emails transcripts of messages to my Outlook Inbox is highly inaccurate. The messages are unintelligible. In short, my conversion to Cox VOIP has been a disastrous mistake. Even worse, the COX VOIP phone service is more expensive than the VOIP system it replaced. The Cox VOIP appears to be based on very outdated technology. The quality is similar to the first generation voice recognition systems that I experienced 10 or 25 years ago. CAVEAT EMPTOR. Do not purchase a Cox VOIP service.
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
