In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Jarrod Johnson
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| PanTerra Networks | The service and sound quality are great, but the on-boarding and implementation was Outstanding 12/11/2015 - 07:50 | The dashboard is simple to understand. The Mobile App is very useful and has cloud storage connected. Sign in through a URL anywhere in the world. IM, Text SMS, and Call from one simple portal. Quality of conversation is great. Special promotion and discounts on New Polycom Phones were a huge reason we said yes. | Was surprised that PanTerra Networks did not have more positive reviews. | We signed up for PanTerra Networks at the end of October 2015. Because of Holly and her attention to detail we were live, trained & running by November 1st. We are a busy door company with 4 separate sites. We have always relied upon outside IT staffing for all of our technical needs. I have never had a project go as smooth as it did with PanTerra Networks. The phones were shipped and arrived before the expected date. All devices were pre-programmed and ready for installation. Holly had already created our user lists, set up our call flow and had the auto attendant up and running with our recordings. I signed the LOA and Holly made sure the numbers were set to port. When it came time to go live our staff had already been trained thanks to Holly and her team. Implementation of a new system was my biggest fear. Thanks to the Support Team at PanTerra it was simple and made the whole migration to VoIP easy. I would recommend PanTerra Networks to anyone. We will be a PanTerra Networks customer for life. | |
| PanTerra Networks | The service and sound quality are great - PanTerra Networks 12/11/2015 - 07:56 | The dashboard is simple to understand. The Mobile App is very useful and has cloud storage connected. Sign in through a URL anywhere in the world. IM, Text SMS, and Call from one simple portal. Quality of conversation is great. Special promotion and discounts on New Polycom Phones were a huge reason we said yes. | Was surprised that PanTerra Networks did not have more positive reviews. | We signed up for PanTerra Networks at the end of October 2015. Because of Holly and her attention to detail we were live, trained & running by November 1st. We are a busy door company with 4 separate sites. We have always relied upon outside IT staffing for all of our technical needs. I have never had a project go as smooth as it did with PanTerra Networks. The phones were shipped and arrived before the expected date. All devices were pre-programmed and ready for installation. Holly had already created our user lists, set up our call flow and had the auto attendant up and running with our recordings. I signed the LOA and Holly made sure the numbers were set to port. When it came time to go live our staff had already been trained thanks to Holly and her team. Implementation of a new system was my biggest fear. Thanks to the Support Team at PanTerra it was simple and made the whole migration to VoIP easy. I would recommend PanTerra Networks to anyone. We will be a PanTerra Networks customer for life. |
