In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
LarryJay
Reviews
Reviewed Provider | Title | Rating | Pros | Cons | Review |
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Phone Power | Beware of Hidden Costs! Phone Power 08/04/2013 - 20:50 | + Good audio quality but only if your broadband supports the service + Free softphone which makes it easy to 'carry' your phone service around with you even globally without having to carry any hardware other than your laptop or tablet. + Very minimal service downtime and high call connection rate | - Lack of transparency in billing process - Very poor customer service and unfriendly staff | Beware of their so-called 2-year plan for "$199.99 or $8.33 per month". What they won't tell you is that the 1 cost, after adding various charges for hardware, P&P, fees and taxes, several of which are not even explained, is closer to $400 or $16.67 per month. Before locking in into a 2-year plan with the risks of losing all your pre-paid funds if the company goes out of existence within the period, I would strongly advise the buyer to check for monthly plans that are more transparent and honest in their pricing process. Ask about all hidden charges and fees and be sure these are justifiable before concluding their plan is cheaper than others based on the listed price alone. Many of the so-called charges and fees are not even explained so you cannot even be sure they are legit but once you have signed on your options become thinner. |