Jive VoIP Reviews

Jive Communications delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, Jive is a sure bet when it comes to a reliable VoIP provider. Jive also has dependable customer support as well as an online Knowledgebase and e-ticket submission for all of your service concerns.

 

 

 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, Jive has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With Jive, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, Jive offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Jive

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
We had a bad experience with our prior service which has poor customer service. In addition, the company was acquired by a larger company and had sent us a new agreement to sign asking for what I thought were outrageous restrictions. Including a 5 year fixed contract requiring us to pay them even if we decided to change services. This resulted in us researching several companies and their background. I also asked individuals that I knew were in the technology area. In this process a family member suggested Jive. I found Jive to be cost competitive and quality reviews were equal to or above all other companies that we considered. So we chose Jive. The difference in the quality of service was immediately apparent. Jive responded to every call, e-mail or other contact. They followed up on any issues we had and worked with us through any difficulties. The transition was not without issues, but Jive worked us through every problem. We have had the service for several months now and are happy with the results. I would have no problem recommending Jive to anyone.
Service has been great. Problems and questions are answered quickly and accurately. Even when the problem is not with Jive they will stay with you until the problem is resolved.
Some things that we were told in the original sales pitch did not turn out to be quite so. However, they were all resolved with relatively little additional cost. For instance the fax over the email was totally inadequate and we had to by a converter for our fax machine. The phones we had supposedly would work with Jive but failed to do so. I discovered later that the phones we had were the right model but were hard wired for the Microsoft software. Not something Jive would have known without asking more questions.
Yes

Jive is Good

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
Jive Communications has been great for me! Once set up, I cut my costs of having one main line, one 800# and one fax in half. With AT&T I was running about $140/month; with Jive my monthly bill is about $60/month. The equipment needed to start this service up (router, handset and wireless handset) cost me about $350, but his was paid back in savings within 5 months. I may invest in a wireless headset soon. If you are not a techie, you may need help setting the system up; I had a business coach help me (making sure that my broadband wireless would support VOIP). Faxing is all electronic so I keep a real fax machine hooked up to my landline if I want to send a fax the traditional way. I do like not having to print off my faxes in the Jive system and was easily able to have my phone ring automatically to my cell phone so I do not miss many calls while in or out of the office. I have paid for the service with this feature alone. I have only had my phone system go down once in over one year (AT&T was more than this) and I was able to quickly resolve the problem with one phone call. I highly recommend Jive! Their system has saved me quite a bit of money and I now actually have a better and more flexible communication system working for me!
Great pricing!
The equipment one needs to set this up can be expensive ($300 - $400).
Yes

Jive Communications

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
We are new customers (a couple months now) and after the set-up I had to call in a few times to tweak the dial plan to suit our needs, the tech support has been extremely friendly and helpful. They always send out an email afterward to clarify the changes and check that I am still happy with the service.
The admin interface is well-designed and responsive
limited tracking and reporting capabilities
Yes

Jive makes it easy

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)
I'd recommend Jive for your VOIP service. Fair pricing and excellent customer service. We've been with Jive for our office phones for over 3 years. They were easy to set up with and change from the local phone carrier. They took care of all of the issues and got us up and running quickly. Now things are set up and run smoothly. When we have an issue customer service is so helpful and fixes things in a timely manner. I've had many good experiences with them. Their new product Jive Mobility is still being worked on and there are some glitches, but overall it allows me more freedom using my laptop and cell phone to make calls. It allows me to move my office around when I travel and clients don't need to know I'm not at my desk. I'm happy we switched to VOIP and Jive does a great job.
We've been with Jive for our office phones for over 3 years. They were easy to set up with and change from the local phone carrier. They took care of all of the issues and got us up and running quickly. Now things are set up and run smoothly. When we have an issue customer service is so helpful and fixes things in a timely manner. I've had many good experiences with them. Their new product Jive Mobility is still being worked on and there are some glitches, but overall it allows me more freedom using my laptop and cell phone to make calls. It allows me to move my office around when I travel and clients don't need to know I'm not at my desk. I'm happy we switched to VOIP and Jive does a great job.
The customer service is still learning how to manage Jive Mobility. I'm looking forward to them being better educated on how to fix my glitches with it.
Yes

Jive makes VoIP simple and does it right

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
We have been with Jive since July 2012. We are extremely satisfied with Jive’s Customer Service, Tech Support, and the Jive system itself. When we have questions or need help with router settings, adding/deleting another phone, or creating dial plans, they have been friendly, patient, helpful, and easy to contact. Jive Management is doing something right with training and culture. Switching from regular phones to VOIP phones was a major decision – but we absolutely chose the right company. Hooking up with Jive was one of the best business technology decisions we’ve made. The Web PBX Admin makes it very easy and intuitive to create users, add devices, lines, extensions, auto-attendants, sound clip recordings, call-paths, dial-plans, voicemail boxes, ring groups, hold music, schedules to play different greetings, forwarding, find-me, etc, etc. The phones are easy to configure. We have 32 Voip phones located in 7 different cities in the San Francisco Bay Area and 1 in Idaho. We have 12 phones connected at our Main office, 14 at our warehouse, and 6 remote home users. Our staff who work from their homes are connected through their home internet service provider and it feels just like they are in the main office. One of our employees went to live with her husband in the military who was stationed in Hawaii – she simply took her Polycom IP phone with her – connected to the internet in her apartment – and never missed a beat. We can hire anyone anywhere if they have a high-speed internet connection. Our Main office has Comcast Internet 100Mbps download/20Mbps upload, using an Adtran Netvanta 3120 Router with Qos (Jive configured for us), and a standard 24 port switch (Modem>Router>Switch>Phones>PC’s). We have 12 phones and 28 PC’s all sharing bandwidth in the main office – that’s 40 devices on one Comcast connection….. and we have not had any major jitter or voice quality issues with Jive. As with any business - our phones are our life blood. We have a very high call volume office. Our staff handles calls from doctors, patients, and insurance companies constantly throughout the day, and we have not had any major downtime with Jive. A couple of years ago Jive went down temporarily for a few hours during a bad storm only because there were power outages around the country. Down 1 day in 3 years? I would have to say they are extremely reliable. Based on my experience, anyone who says Jive does not work should perform a simple process of elimination: check your internet connection speed at speedtest.net, and check the quality of your internet connection (jitter and packet loss) at pingtest.net, or run a simple ping test from the DOS prompt (ping –t www.google.com), and/or power cycle the modem & router. Jive does not pass the blame, they help you with your router settings to make it work right. I don’t write reviews on the internet, but I wanted to write this review because I remember the fear and hesitation I experienced trying to choose the right VOIP provider and the right equipment – and trying to make sense of it all with a thousand questions. I remember being confused and overwhelmed and worried about downtime and quality and cost…. Jive makes it simple and does it right.
Extremely Reliable, Great Customer Service, Excellent Voip Quality, all the bells and whistles, easy and intuitive to use. Option for No Contract Month to Month.
None
Yes

Jive is very Reliable!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
We have been with Jive since July 2012. We are extremely satisfied with Jive’s Customer Service, Tech Support, and the Jive system itself. Whenever we have questions or need help with router settings, adding/deleting another phone, or creating dial plans, they have been friendly, patient, helpful, and easy to contact. Jive Management is doing something right with training and culture. Switching from regular phones to VOIP phones was a major decision – but we absolutely chose the right company. Hooking up with Jive was one of the best business decisions we’ve made. The Web PBX Admin makes it very easy and intuitive to create users, add devices, lines, extensions, auto-attendants, sound clip recordings, call-paths, dial-plans, voicemail boxes, ring groups, hold music, schedules to play different greetings, forwarding, find-me, etc, etc. The phones are easy to configure. We have 32 Voip phones located in 7 different cities in the San Francisco Bay Area and 1 in Idaho. We have 12 phones connected at our Main office, 14 at our warehouse, and 6 remote home users. Our staff who work from their homes are connected through their home internet service provider and it feels just like they are in the main office. One of our employees went to live with her husband in the military who was stationed in Hawaii – she simply took her Polycom IP phone with her – connected to the internet in her apartment – and never missed a beat. We can hire anyone anywhere if they have a high-speed internet connection. Our Main office has Comcast Internet 100Mbps download/20Mbps upload, using an Adtran Netvanta 3120 Router with Qos (Jive configured for us), and a standard 24 port switch (Modem>Router>Switch>Phones>PC’s). We have 12 phones and 28 PC’s all sharing bandwidth in the main office – that’s 40 devices on one Comcast connection….. and we have not had any major jitter or voice quality issues with Jive. As with any business - our phones are our life blood. We have a very high call volume office. Our staff handles calls from doctors, patients, and insurance companies constantly throughout the day, and we have not had any major downtime with Jive. A couple of years ago Jive went down temporarily for a few hours during a bad storm only because there were power outages around the country. Down 1 day in 3 years? I would have to say they are extremely reliable. Based on my experience, anyone who says Jive does not work should perform a simple process of elimination: check your internet connection speed at speedtest.net, and check the quality of your internet connection (jitter and packet loss) at pingtest.net, or run a simple ping test from the DOS prompt (ping –t www.google.com), and/or power cycle the modem & router. Jive does not pass the blame, they help you with your router settings to make it work right. I don’t write reviews on the internet, but I wanted to write this review because I remember the fear and hesitation I experienced trying to choose the right VOIP provider and the right equipment – and trying to make sense of it all with a thousand questions. I remember being confused and overwhelmed and worried about downtime and quality and cost…. Jive makes it simple and does it right.
Extremely Reliable, Great Customer Service, Excellent Voip Quality, all the bells and whistles, easy and intuitive to use.
None
Yes

Very happy with Jive!

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
Very happy with the service. I would recommend them and Jive has always provided excellent customer service, training and an excellent product. We have never had any issues and always are happy with the service.
Jive has always been excellent. Great value, totally reliable customer service answered quickly by friendly reps. We have been using them for several years and are very happy with the service.
Yes

Phone Service Does Not Work. - Jive

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Average: 1 (1 vote)
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This company either needs to provide the service they sold us or allow us out of their contract. I will be filing a complaint against this company at the Corporation Commission. This company is actually hurting my business and it just does not matter to them. I will be looking for a new phone provider. Shame on me for continuing to put up with it. I only hope this site actually posts genuine reviews.
None
Does not work, stuck in a contract. My business have been out for a week and they still have no answer and will not send someone out to fix. They say it is at their main office and I don't know when they will fix it. I have to pay an answering service to answer my phones. This company needs to be reported to the corporation commission. This is not the first time we have had issues, I would say this is about the 4th time our phones have gone out and took a week to repair and it was their fault.
No

Great service with wonderful customer support! - Jive

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
Overall, I can not say enough good things about Jive. Our company has been using their services for over 7 years. We are a small company with no IT support, and the assistance Jive has provided me with is truly incredible. We rarely if ever have issues with service, and if we do it's usually attributable to our internet connection and not with Jive, but Jive always walks me through the steps to troubleshoot and resolve the problems, even when it's not their software. I highly recommend them!
Consistent quality service, once everything is set up easy to use, outstanding customer support
Not that intuitive setup
Yes

Cisco IP Phone SPA525G

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4
Average: 4 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
Jive has been great to work. They have been very helpful anytime we have had questions. They always follow up to make sure you are happy with your concerns. We love being able to use the VOIP phone in our remote office. This helps cut down on phone bill expenses. Overall, very happy with our decision to go with Jive.
Love that we are able to take multiple calls at time and that there are so many features we can change if needed.
We have called in several times while getting the new phone system up and running. They have been extremely helpful and courteous.
Yes

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Jive VoIP

Orem , UT
United States
2006Year Founded
95%Recommend
251User Reviews
Get Quote

Overall Rating

4.729
4.66
95%
93%
93%
96%
93%

Service Locations

  • United States
  • Canada
  • Mexico
  • Puerto Rico

The Skinny

Founded in 2006, Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the Jive Cloud, a reliable and powerful platform that has served the company and its partners time and time again. For Businesses, Jive offers plans that have big features, ranging from call management to remote office and mobility. Jive also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

The Rub

Jive offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also Jive's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user). 

Bottom Line

Jive's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. Jive is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

Awards

Jive has received the following awards:

  • 2015 Internet Telephony TMC Labs Innovation Award
  • Frost & Sullivan's Entrepreneurial Company of the Year 2014
  • Live United Appreciation Award 2014
  • Awarded Qualified Vendor Status for CALNET 3 in 2014
  • Rated by GetVoIP and Glassdoor.com as Best VoIP Company to Work For

Our Two Cents

Let Jive's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service.  Jive’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, Jive's customer service reps are also all based in the United States. On top of this, Jive gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

Jive's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, Jive is your answer.

Plan Info
Plan Name Jive Small Business Plan Tier 1
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 1-4 users only.
Plan Pricing & Services1
Regular Price $29.95
Promo Price N/A
Price Disclaimer Price is per month per device.
Setup Fees Free
Activation Fees Free
Number Porting Fee Free
BYOD Yes
Termination Fee Free
Unlimited Minutes Yes
Toll Free3 No
Plan Pricing Tiers2
Annual Contract Paid Monthly
(per user)
  • 1 - 4 users (Tier 1) : $29.95 / mo.
  • 5 - 9 users (Tier 2) : $25.95 / mo.
  • 10 -24 users (Tier 3) : $23.95 / mo.
  • 25 - 49 users (Tier 4) : $21.95 / mo.
  • 50 - 100 users (Tier 5) : $19.95 / mo.
Toll Free
Setup $0.00
Monthly $1.75 /mo.
Included Min. N/A
Add'l Min. Cost $0.02 /min.
Faxing
Setup $0.00
Monthly $1.75/mo./line
Included Pages N/A
Add'l Pages Cost N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
Virtual Fax
  • Incl. 1
  • Setup $0.00
  • Price per Month $1.75
  • Price per User $0.00
  • Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min. Included
Add'l Local Min. Cost N/A
Long Distance Unlimited
Incl. Long Distance Min. N/A
Add'l Long Distance Min. Cost N/A
Plan Features3
Admin Dashboard/Portal Yes
Anonymous Call Rejection No
Auto Attendant Yes
Barge Yes
Business SMS No
Busy Lamp Field Yes
Call Analytics Yes
Call Announce No
Call Continuity No
Call Forwarding Yes
Call Forwarding - Advanced Yes
Call Hold Yes
Call Logs/Reports Yes
Call Me Now No
Call Monitoring Yes
Call Notifications Yes
Call Park Yes
Call Pass No
Call Queuing Yes
Call Recording Yes
Call Return No
Call Routing Yes
Call Screening No
Call Transfer Yes
Call Waiting Yes
Caller ID Yes
Caller ID - Dynamic Yes
Caller ID Block Yes
Caller ID Control Yes
Click-to-call Me Yes
Click-to-dial Yes
Conference Bridge Yes
Conference Calling Yes
Custom Greetings Yes
Custom Tagging No
Desktop Integration Client Yes
Dial-by-Name Directory Yes
Directory Assistance (411) Yes
Do Not Disturb Yes
E911 Yes
Fax to Email Yes
Find Me/Follow Me Yes
Group Paging Yes
HD Video Conferencing No
HD Voice Yes
Hunt Groups Yes
Interactive Voice Response Yes
Local Number Portability Yes
Mobile App Yes
Mobile/Desktop Sync Yes
Music on Hold Yes
Redial Yes
Ring Groups Yes
Selective Call Acceptance Yes
Selective Call Rejection Yes
Shared Call Appearance Yes
Simultaneous Ring Yes
Softphone Yes
Speed Dial Yes
Switchboard Software No
Telephone Numbers (DIDs) Yes
Third Party Softphones Yes
Unified Inbox Yes
User Portal Yes
Video Conferencing Yes
Virtual Extensions Yes
Virtual Fax Yes
Visual Voicemail Yes
Voicemail Yes
Voicemail to Email Yes
Voicemail Transcription Yes
Whisper Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name Jive Small Business Plan Tier 2
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 5-9 users only.
Plan Pricing & Services1
Regular Price $25.95
Promo Price N/A
Price Disclaimer Price is per month per device.
Setup Fees Free
Activation Fees Free
Number Porting Fee Free
BYOD Yes
Termination Fee Free
Unlimited Minutes Yes
Toll Free3 No
Plan Pricing Tiers2
Annual Contract Paid Monthly
(per user)
  • 1 - 4 users (Tier 1) : $29.95 / mo.
  • 5 - 9 users (Tier 2) : $25.95 / mo.
  • 10 -24 users (Tier 3) : $23.95 / mo.
  • 25 - 49 users (Tier 4) : $21.95 / mo.
  • 50 - 100 users (Tier 5) : $19.95 / mo.
Toll Free
Setup $0.00
Monthly $1.75 /mo.
Included Min. N/A
Add'l Min. Cost $0.02 /min.
Faxing
Setup $0.00
Monthly $1.75/mo./line
Included Pages N/A
Add'l Pages Cost N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
Virtual Fax
  • Incl. 1
  • Setup $0.00
  • Price per Month $1.75
  • Price per User $0.00
  • Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min. Included
Add'l Local Min. Cost N/A
Long Distance Unlimited
Incl. Long Distance Min. N/A
Add'l Long Distance Min. Cost N/A
Plan Features3
Admin Dashboard/Portal Yes
Anonymous Call Rejection No
Auto Attendant Yes
Barge Yes
Business SMS No
Busy Lamp Field Yes
Call Analytics Yes
Call Announce No
Call Continuity No
Call Forwarding Yes
Call Forwarding - Advanced Yes
Call Hold Yes
Call Logs/Reports Yes
Call Me Now No
Call Monitoring Yes
Call Notifications Yes
Call Park Yes
Call Pass No
Call Queuing Yes
Call Recording Yes
Call Return No
Call Routing Yes
Call Screening No
Call Transfer Yes
Call Waiting Yes
Caller ID Yes
Caller ID - Dynamic Yes
Caller ID Block Yes
Caller ID Control No
Click-to-call Me Yes
Click-to-dial Yes
Conference Bridge Yes
Conference Calling Yes
Custom Greetings Yes
Custom Tagging No
Desktop Integration Client Yes
Dial-by-Name Directory Yes
Directory Assistance (411) Yes
Do Not Disturb Yes
E911 Yes
Fax to Email Yes
Find Me/Follow Me Yes
Group Paging Yes
HD Video Conferencing No
HD Voice Yes
Hunt Groups Yes
Interactive Voice Response Yes
Local Number Portability Yes
Mobile App Yes
Mobile/Desktop Sync Yes
Music on Hold Yes
Redial Yes
Ring Groups Yes
Selective Call Acceptance Yes
Selective Call Rejection Yes
Shared Call Appearance Yes
Simultaneous Ring Yes
Softphone Yes
Speed Dial Yes
Switchboard Software No
Telephone Numbers (DIDs) Yes
Third Party Softphones Yes
Unified Inbox Yes
User Portal Yes
Video Conferencing Yes
Virtual Extensions Yes
Virtual Fax Yes
Visual Voicemail Yes
Voicemail Yes
Voicemail to Email Yes
Voicemail Transcription Yes
Whisper Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name Jive Small Business Tier 3
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 10-24 users only.
Plan Pricing & Services1
Regular Price $23.95
Promo Price N/A
Price Disclaimer Price is per month per device.
Setup Fees Free
Activation Fees Free
Number Porting Fee Free
BYOD Yes
Termination Fee Free
Unlimited Minutes Yes
Toll Free3 No
Plan Pricing Tiers2
Annual Contract Paid Monthly
(per user)
  • 1 - 4 users (Tier 1) : $29.95 / mo.
  • 5 - 9 users (Tier 2) : $25.95 / mo.
  • 10 - 24 users (Tier 3) : $23.95 / mo.
  • 25 - 49 users (Tier 4) : $21.95 / mo.
  • 50 - 100 users (Tier 5) : $19.95 / mo.
Toll Free
Setup $0.00
Monthly $1.75 /mo.
Included Min. N/A
Add'l Min. Cost $0.02 /min.
Faxing
Setup $0.00
Monthly $1.75/mo./line
Included Pages N/A
Add'l Pages Cost N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
Virtual Fax
  • Incl. 1
  • Setup $0.00
  • Price per Month $1.75
  • Price per User $0.00
  • Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min. Included
Add'l Local Min. Cost N/A
Long Distance Unlimited
Incl. Long Distance Min. N/A
Add'l Long Distance Min. Cost N/A
Plan Features3
Admin Dashboard/Portal Yes
Anonymous Call Rejection No
Auto Attendant Yes
Barge Yes
Business SMS No
Busy Lamp Field Yes
Call Analytics Yes
Call Announce No
Call Continuity No
Call Forwarding Yes
Call Forwarding - Advanced Yes
Call Hold Yes
Call Logs/Reports Yes
Call Me Now No
Call Monitoring Yes
Call Notifications Yes
Call Park Yes
Call Pass No
Call Queuing Yes
Call Recording Yes
Call Return No
Call Routing Yes
Call Screening No
Call Transfer Yes
Call Waiting Yes
Caller ID Yes
Caller ID - Dynamic Yes
Caller ID Block Yes
Caller ID Control No
Click-to-call Me Yes
Click-to-dial Yes
Conference Bridge Yes
Conference Calling Yes
Custom Greetings Yes
Custom Tagging No
Desktop Integration Client Yes
Dial-by-Name Directory Yes
Directory Assistance (411) Yes
Do Not Disturb Yes
E911 Yes
Fax to Email Yes
Find Me/Follow Me Yes
Group Paging Yes
HD Video Conferencing No
HD Voice Yes
Hunt Groups Yes
Interactive Voice Response Yes
Local Number Portability Yes
Mobile App Yes
Mobile/Desktop Sync Yes
Music on Hold Yes
Redial Yes
Ring Groups Yes
Selective Call Acceptance Yes
Selective Call Rejection Yes
Shared Call Appearance Yes
Simultaneous Ring Yes
Softphone Yes
Speed Dial Yes
Switchboard Software No
Telephone Numbers (DIDs) Yes
Third Party Softphones Yes
Unified Inbox Yes
User Portal Yes
Video Conferencing Yes
Virtual Extensions Yes
Virtual Fax Yes
Visual Voicemail Yes
Voicemail Yes
Voicemail to Email Yes
Voicemail Transcription Yes
Whisper Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name Jive Small Business Tier 4
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 25-49 users only.
Plan Pricing & Services1
Regular Price $21.95
Promo Price N/A
Price Disclaimer Price is per month per device.
Setup Fees Free
Activation Fees Free
Number Porting Fee Free
BYOD Yes
Termination Fee Free
Unlimited Minutes Yes
Toll Free3 No
Plan Pricing Tiers2
Annual Contract Paid Monthly
(per user)
  • 1 - 4 users (Tier 1) : $29.95 / mo.
  • 5 - 9 users (Tier 2) : $25.95 / mo.
  • 10 - 24 users (Tier 3) : $23.95 / mo.
  • 25 - 49 users (Tier 4) : $21.95 / mo.
  • 50 - 100 users (Tier 5) : $19.95 / mo.
Toll Free
Setup $0.00
Monthly $1.75 /mo.
Included Min. N/A
Add'l Min. Cost $0.02 /min.
Faxing
Setup $0.00
Monthly $1.75/mo./line
Included Pages N/A
Add'l Pages Cost N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
Virtual Fax
  • Incl. 1
  • Setup $0.00
  • Price per Month $1.75
  • Price per User $0.00
  • Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min. Included
Add'l Local Min. Cost N/A
Long Distance Unlimited
Incl. Long Distance Min. N/A
Add'l Long Distance Min. Cost N/A
Plan Features3
Admin Dashboard/Portal Yes
Anonymous Call Rejection No
Auto Attendant Yes
Barge Yes
Business SMS No
Busy Lamp Field Yes
Call Analytics Yes
Call Announce No
Call Continuity No
Call Forwarding Yes
Call Forwarding - Advanced Yes
Call Hold Yes
Call Logs/Reports Yes
Call Me Now No
Call Monitoring Yes
Call Notifications Yes
Call Park Yes
Call Pass No
Call Queuing Yes
Call Recording Yes
Call Return No
Call Routing Yes
Call Screening No
Call Transfer Yes
Call Waiting Yes
Caller ID Yes
Caller ID - Dynamic Yes
Caller ID Block Yes
Caller ID Control No
Click-to-call Me Yes
Click-to-dial Yes
Conference Bridge Yes
Conference Calling Yes
Custom Greetings Yes
Custom Tagging No
Desktop Integration Client Yes
Dial-by-Name Directory Yes
Directory Assistance (411) Yes
Do Not Disturb Yes
E911 Yes
Fax to Email Yes
Find Me/Follow Me Yes
Group Paging Yes
HD Video Conferencing No
HD Voice Yes
Hunt Groups Yes
Interactive Voice Response Yes
Local Number Portability Yes
Mobile App Yes
Mobile/Desktop Sync Yes
Music on Hold Yes
Redial Yes
Ring Groups Yes
Selective Call Acceptance Yes
Selective Call Rejection Yes
Shared Call Appearance Yes
Simultaneous Ring Yes
Softphone Yes
Speed Dial Yes
Switchboard Software No
Telephone Numbers (DIDs) Yes
Third Party Softphones Yes
Unified Inbox Yes
User Portal Yes
Video Conferencing Yes
Virtual Extensions Yes
Virtual Fax Yes
Visual Voicemail Yes
Voicemail Yes
Voicemail to Email Yes
Voicemail Transcription Yes
Whisper Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name Jive Small Business Tier 5
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 50-100 users only.
Plan Pricing & Services1
Regular Price $19.95
Promo Price N/A
Price Disclaimer Price is per month per device.
Setup Fees Free
Activation Fees Free
Number Porting Fee Free
BYOD Yes
Termination Fee Free
Unlimited Minutes Yes
Toll Free3 No
Plan Pricing Tiers2
Annual Contract Paid Monthly
(per user)
  • 1 - 4 users (Tier 1) : $29.95 / mo.
  • 5 - 9 users (Tier 2) : $25.95 / mo.
  • 10 -24 users (Tier 3) : $23.95 / mo.
  • 25 - 49 users (Tier 4) : $21.95 / mo.
  • 50 - 100 users (Tier 5) : $19.95 / mo.
Toll Free
Setup $0.00
Monthly $1.75 /mo.
Included Min. N/A
Add'l Min. Cost $0.02 /min.
Faxing
Setup $0.00
Monthly $1.75/mo./line
Included Pages N/A
Add'l Pages Cost N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
Virtual Fax
  • Incl. 1
  • Setup $0.00
  • Price per Month $1.75
  • Price per User $0.00
  • Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min. Included
Add'l Local Min. Cost N/A
Long Distance Unlimited
Incl. Long Distance Min. N/A
Add'l Long Distance Min. Cost N/A
Plan Features3
Admin Dashboard/Portal Yes
Anonymous Call Rejection No
Auto Attendant Yes
Barge Yes
Business SMS No
Busy Lamp Field Yes
Call Analytics Yes
Call Announce No
Call Continuity No
Call Forwarding Yes
Call Forwarding - Advanced Yes
Call Hold Yes
Call Logs/Reports Yes
Call Me Now No
Call Monitoring Yes
Call Notifications Yes
Call Park Yes
Call Pass No
Call Queuing Yes
Call Recording Yes
Call Return No
Call Routing Yes
Call Screening No
Call Transfer Yes
Call Waiting Yes
Caller ID Yes
Caller ID - Dynamic Yes
Caller ID Block Yes
Caller ID Control No
Click-to-call Me Yes
Click-to-dial Yes
Conference Bridge Yes
Conference Calling Yes
Custom Greetings Yes
Custom Tagging No
Desktop Integration Client Yes
Dial-by-Name Directory Yes
Directory Assistance (411) Yes
Do Not Disturb Yes
E911 Yes
Fax to Email Yes
Find Me/Follow Me Yes
Group Paging Yes
HD Video Conferencing No
HD Voice Yes
Hunt Groups Yes
Interactive Voice Response Yes
Local Number Portability Yes
Mobile App Yes
Mobile/Desktop Sync Yes
Music on Hold Yes
Redial Yes
Ring Groups Yes
Selective Call Acceptance Yes
Selective Call Rejection Yes
Shared Call Appearance Yes
Simultaneous Ring Yes
Softphone Yes
Speed Dial Yes
Switchboard Software No
Telephone Numbers (DIDs) Yes
Third Party Softphones Yes
Unified Inbox Yes
User Portal Yes
Video Conferencing Yes
Virtual Extensions Yes
Virtual Fax Yes
Visual Voicemail Yes
Voicemail Yes
Voicemail to Email Yes
Voicemail Transcription Yes
Whisper Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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