close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Intellisys Communications Reviews

Intellisys Communications

Intellisys Communications is a communication service provider that offers the state of Utah business phone and communication solutions. They have been providing communication solutions since 1970 and have thousands of clients. CCI Intellisys offers solutions for your business phones, business cellular service, internet options, and local and long distance communications. They provide the latest Hosted VoIP solutions and integrate them with clients CRM’s and databases so they can provide integrated solutions.

Business Phone Systems

Intellisys Provides some of the most advanced phone solutions available. They specialize in Unified Communications, call center, IVR applications, call recording, CRM software, and multi-site deployments for businesses around the world. The Intellisys system is compatible with Microsoft Lync, Zultys, YipTel, Vertical, and Digium. They also offer other communication solutions like SIP Trunking, faxing, and cellular solutions.

Update: Intellisys merged with Yiptel in January 2014. It is now branded as YipTel.

Get a Free VoIP Quote

Only a few simple steps. (Step of 5)

You are requesting a quote and other information regarding your telecommunications needs.

Please refer to our Privacy Policy or Contact Us for more details.

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Unreliable Cloud Service - Yiptel

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.6
Average: 1.6 (1 vote)

In my search for a new phone provider, I stumbled across Yiptel which is the hosted (cloud) PBX / VOIP brand by CCI.
My first gripe was the fact that I had to talk to a sales team member before I started a trial. Being a small business ourselves I could appreciate that, but I do prefer the fully automated trials at some of the big players where I don't have to talk to sales until I am convinced the product is right for me.
I used the free trial and was glad they offered it. The service is not reliable. I had several missed calls during my testing where callers called in, but the phones never rang. The first time this happens, I always question my network on this end (are the right ports open on the firewall for example?) However after verifying all network settings with customer support, the missed calls continued.
I don't know the specifics of where Yiptel runs their service, but if you look at the locations on their website (Mesa, Denver, Bozeman, etc.) and Google the street addresses, you will see they are residential buildings! Again I can appreciate these guys are not as big as Vonage and RingCentral (that's not a bad thing, smaller businesses often mean better support!), but I wonder if they are running their backend out of residences with consumer grade WAN links? It would certainly explain the missed calls.
I would not recommend this service... while email is quickly becoming our dominant communication mechanism, we cannot be missing inbound calls from customers!

Competitive Pricing compared to the big guys, personalized service
Unreliable (dropped calls), questionable datacenter quality
No

Intellisys Communications

1981Year Founded
0%Recommend
1User Reviews
Get Quote

Overall Rating

1.6
2
20%
20%
40%
40%
40%

Service Locations

Recent Reviews

5
1-VoIP

Sick and tired of Century Link I switched internet service providers a year ago then started thinking about VOIP so I could totally free myself from...

August 5th, 2020 - cochrun
voip.ms logo
1
voip.ms

Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want...

July 22nd, 2020 - Tom Chapman

Most Recent Blog Posts

RingCentral Desktop App
RingCentral Introduces Newly Improved Desktop App for B...

Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...

Jul 12, 2020
Best Virtual Event Software
The 9 Best Virtual Event Software Platforms of 2020

Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...

Mar 20, 2020