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Zultys vs Vonics Digital
Compare Zultys vs Vonics Digital. Find out whether Zultys or Vonics Digital is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Zultys and Vonics Digital and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 0 Reviews
Zultys has been voted one of the top VoIP service providers in the business. Offering up high quality products and services at low prices, Zultys has proven to be a great competitor in the industry.
Vonics is a digital communications service provider that specializes in business and residential VoIP.
Update: Vonics Digital is no longer in service as of 2008
Users Average Rating
Recent User Reviews
My BIGGEST complaint is the complete lack of user reference material. Zultys has a small 4 page "Quick Reference" guide that basically gets you making phone calls and not much more. Our previous phone system had an excellent user guide that detailed every feature of that phone system. The only training we got was what we found on YouTube! I will say the audio quality is excellent. Navigation is buried and confusing. Again, wouldn't it be nice to have a detailed user guide! Another negative is their handsets. While they are sleek and pretty, they are slim, hard to hold and fragile. I purchased phone pads to compensate for this as my guys were complaining they were impossible to hold with their cheek and shoulders while talking on the phone and working on the PC. I suppose a work around for this would be headsets for everybody. This system is also prone to just dropping calls. Our fax machine still drops calls before the system transfers to hold before the fax machine picks up. Nobody seems to know how to fix this either. Needless to say we miss our old system.
Our company specialized in smaller "key system" units until we were approached by two 100+ user clients to provide system, installation and support services. After researching available VOIP PBX vendors solutions, Zultys was an easy choice. After several years and multiple deployments, Zultys remains the right choice. Zultys is amazingly open to dealer feedback and development in helping us to meet and exceed customer's expecations. Bill Rakowitz General Manager Ganado Telephone Company
I've read many of the reviews and some seem to be company plants and some are unrealistic expectations from customers. If you want 99.999% availability, stick with your landline. If you want 95+%, Vonics is good. Occasionally I answer and get no audio. Service was down for a few days when they added new international numbers, but I did get voicemail. Voicemail indicator and voicemail via e-mail have worked well. The MTA has been flawless, much better than my cable service. Service was overwhelmed when SunRocket went under. I now get responses to e-mails, but days late after the problem has resolved. For $12.99 a month, I think it is a very good value and recommend it with the above caveats to friends and family. Iterating, the service is not perfect and the cost is low. One gets what one pays for, and my experience has been good value for the money and I will stay with Vonics at the end of my year.
I haven't had service for a week now and I can't Vonics customer service to respond. Prior to this my service has always been a little flaky, but for the price I can live with a few issues - as long as it works. One common problem I've had is when someone calls me my phone rings and I answer but the call doesn't connect. If they call right back the call will usually connect on the second try. The sound quality has been pretty good and the service is a bargain - when it works. My service quit a week ago and I can't get in touch with anyone at Vonics.