In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Vonage vs Ooma Telo
Compare Vonage vs Ooma Telo. Find out whether Vonage or Ooma Telo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage and Ooma Telo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 200 Reviews
Overview:
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2001
- Website: ooma.com
- Headquarters Country: United States
- Founder Year: 2005
Plans Available*
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
- Ooma Home Phone Basic Service - $0.00
- Ooma Home Phone Premier Service - $0.00
- Ooma International World Plan - $17.99
- Small Business Full-Featured Phone System - $19.95
Users Average Rating
Recent User Reviews
Be aware: Cancel contract cost. the customer service is the worst he said that if I want to cancel the service. I have to pay over $200 because of the contract I didn't recognize, and when I want to see the contract that I've signed he avoided the question and said that he will requested it and then he just hung up on me and never call or contact back.
NO CUSTOMER SUPPORT. Beware, you will loose business as I did. We depend on communications through the phone. If you are a business, DO NOT MAKE THIS MISTAKE OF GOING TO VONAGE BUSINESS. Go with other companies instead. For as big as this company is, it is Very Poorly managed.
I went over to Ooma's "basic" service In January of 2020. While generally pleased with their service, I recently decided to change over to Unbquiti's "Talk" VOIP. When I joined Ooma, porting to them was accomplished in under 24 hours. Porting out has been a nightmare. As per FCC's website: How long does the porting process last? FCC rules require simple ports, which generally do not involve more than one line or more complex adjustments to telephone switching equipment, to be processed in one business day. You may be able to use your phone within a few hours for changes among wireless service providers. However, porting from wireline to wireless service may still take a few days. It's been two weeks. Today (Oct 26) their offshore "support" told me they rejected the porting request on Oct. 23 (eleven days after the request) because the new provider made multiple requests on the same day. Bull, and they admitted to taking eleven days to make the rejection. I told them I was confirming that the porting request was legitimate but she said they would not accept that, as all the requests must come from the new provider. Like other reviewers, Ooma is OK until you have an issue. I've filed an FCC online complaint, but it looks like I need to start from scratch. Beware.
This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have saved thousands over the years and yes some employers still require you to have a landline and this fits that need perfect.