In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Vonage vs Dialpad
Compare Vonage vs Dialpad. Find out whether Vonage or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 2 Reviews
Overview:
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2001
- Website: Dialpad
- Headquarters Country: United States
- Founder Year: 2011
Plans Available*
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
Be aware: Cancel contract cost. the customer service is the worst he said that if I want to cancel the service. I have to pay over $200 because of the contract I didn't recognize, and when I want to see the contract that I've signed he avoided the question and said that he will requested it and then he just hung up on me and never call or contact back.
NO CUSTOMER SUPPORT. Beware, you will loose business as I did. We depend on communications through the phone. If you are a business, DO NOT MAKE THIS MISTAKE OF GOING TO VONAGE BUSINESS. Go with other companies instead. For as big as this company is, it is Very Poorly managed.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.