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Jan 01, 2026
Voiceral Communications vs netTALK
Compare Voiceral Communications vs netTALK. Find out whether Voiceral Communications or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voiceral Communications and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 36 Reviews
Overview:
Voiceral Communications no longer has a working website; because of this, we assume it's out of business. Please continue to post reviews about your experiences, though — knowing about old providers will help current customers make better choices...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: nettalk.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
***IF ANYONE HAS ANY EXPERIENCE WITH THIS MAN AND COMPANY AND HAS ANY IDEAS THAT WOULD HELP ME GET MY MONEY BACK, OR AT LEAST A LIVE PERSON ON A PHONE, PLEASE CONTACT ME!!! I REALLY APPRECIATE THE HELP!! ***** MY EMAIL IS: [email protected] HERE IS THE STORY: I was a faithful Voiceral user for years! I referred all my friends and family to this company. I told them that this company was small and personal and had great customer service! Yeah, the phone service and quality was shotty and I had to reboot at least once a day, and half the the person on the other end of the phone couldn't hear me, or said i sounded like I was under water. But I still defended the company. I told everyone, "oh, it's just digital phone, it has its quirks, but you cannot beat the price! And the customer service is great!" So after years of defending this company, I found MAGIC JACK! What a light in the darkness. Sure I had to change my phone number, but $20 cost a year for unlimited calling? You can't beat that. To my amazement the phone quality for Magic Jack is amazing compared to Voiceral.....so we decided to make the full switch. I called to cancel my Voiceral account.....no answer. Left a message, no return call. Left another message....still no response. After many messages left, and no return calls, I thought I would never be able to cancel my phone account with them. FINALLY, I got a call, from the very rude owner, telling me that my phone had already been disconnected way back when got my message! WELL YOU NEVER TOLD ME THAT! Then he tells me that he tried to issue me my refund (as I was on the yearly payment plan and he owes me 1/2 a years money back!!!) but there where problems with my credit card account. So he told me he wasn't aloud to re-issue it or something, so i needed to write him a letter saying that i will not try to claim back charges on my card, and then he will mail me a check for the back balance. BOY AM I STUPID! I was a nice trusting person and emailed him what he wanted because I figured that there are decent people in the world. Now, it has been over 2 months, and I still have no check for the money he promised me. I have EMAILS TO PROVE IT THAT HE SAID HE WOULD SEND ME THE MONEY! YET HE STILL HASN"T GIVEN ME A DIME!!!!! THe last 2 months of my life have been spend calling him every day leaving messages and emails demanding my money back, with no response!!!!! THIS MAN IS A CROOK! DO NOT TRUST THIS COMPANY!!!!! ***IF ANYONE HAS ANY EXPERIENCE WITH THIS MAN AND COMPANY AND HAS ANY IDEAS THAT WOULD HELP ME GET MY MONEY BACK, OR AT LEAST A LIVE PERSON ON A PHONE, PLEASE CONTACT ME!!! I REALLY APPRECIATE THE HELP!! ***** MY EMAIL IS: [email protected]
Dave Convoy, who writes excellent reviews about his own (Voiceral) service, on this site is a liar and a thief. He has stolen my phone number, which I have had for 16 years. My guess is that he just doesn't want to refund any money..paid for a year in advance. He doesn't like to have to send replacement modems when one of his go bad because it will cost him money. He blames every problem with his service on someone else..me (client), other providers (Time Warner), crossed cables (ethernet cable must be plugged in wrong) etc. I have tried to get my phone number ported since the end of November and finally had to get a new number the end of January in order to have working phones from a new provider. Have filed with the FCC and hope to get results but that will take time. DO NOT even think of using this voIP service. You will regret it.
Issue... No outbound toll free dialing ability to any 800, 833, 844, 855, 866, 877 or 888 numbers. I can not even call my ISP's toll free number, thanks to NetTalk. No calls from NetTalk about a service update, no email contact from NetTalk, no updates on my compensation request, nothing for weeks now. Incredible incompetence, a complete lack of technical service and/or follow-up. Service started out good years ago and has gotten steadily worse.
I've had the NetTalkDuo device (2nd gen) since 2010 or so, bought for $49.88 at Walmart. Included was 1 year of service. It's more of the Plain Jane type, no BT or WiFi, yet it's worked flawlessly for the past 12 years! Best of all, a full year of service of netTALK is about the same or less than a month of AT&T service (at that time). Actually was about $10 less after AT&T's extensive list of taxes & "regularity fees", which could easily be $15-20/month in itself! I hope the device lives another dozen years, keep it dusted and in a cool place to draw heat away. About some who are complaining about call quality, there's a recommended list of compatible routers for the non-wifi devices, this is likely the cause of some issues. I was using a low cost TrendNet router which was on the list & it worked perfectly. Later, went to using Linksys routers, all have been fine with my DUO device. Plus use a CAT 7 patch cable long before many heard of CAT 6, to shield against noise. For sure, when this one goes out, will get a newer model, hopefully price will be the same. I deeply regret that I didn't buy two of these, as were on promo at the time, regularly priced around $65-75 in 2010.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
