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Vitelity vs Comcast Business Phone
Compare Vitelity vs Comcast Business Phone. Find out whether Vitelity or Comcast Business Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and Comcast Business Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Affordable Business Communication
With crystal-clear calling on a gig-speed network, Comcast Business offers business VoIP communications for as low as $9.95, and can serve businesses of any size, whether they have 5 employees...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website: comcast.business.com
- Headquarters Country:
- Founder Year: 1981
Plans Available*
- N/A
- Crystal-Clear Calling on Our Gig-Speed Network - $29.95
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
Comcast Business has worked extremely well for our growing accounting firm. It's crucial that our phone system always works, as we need to be available to clients all day. Comcast Business does the job for us and we haven't had any outages or problems to speak of. Getting set up was easy as well. Overall, nothing but smooth sailing with Comcast so far.



