In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Vitelity vs DID For Sale
Compare Vitelity vs DID For Sale. Find out whether Vitelity or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and DID For Sale and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 6 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website: www.didforsale.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- SIP Trunking - $8.99
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
On 11/21/2022, I requested a new account service with this company. The setup online very easy, simple until you have to call and speak with the administration to activate the account (add funds). Unfortunately, a very rude, lack of respect or courtesy person was the DiDforsale representative. I was a brand new customer, reviews for this company inside the specs but the reality is other. If you are expecting good customer service, this is not the company to do business. STAY AWAY from these guys.
We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
