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Jan 01, 2026
Vitelity vs MyFax
Compare Vitelity vs MyFax. Find out whether Vitelity or MyFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and MyFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
MyFax simplifies the sending and receiving of documents for your business with their online fax service. No more paper wastage, no big clunky machines. With MyFax, you can send and receive your fax by email, or even mobile. You can use your...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
I own a small business and only need to occasionally send faxes. I didn't want to have to pay the phone company for a dedicated ring or line for a fax in our office even though fax machines themselves have come down in pricing to something extremely affordable! I found MyFax to be convenient and well priced. I initially signed up for the lowest plan of $10/month but realized that I wasn't sending or receiving faxes each and every month. I called MyFax and asked them if there was any other plan that would suit my needs. They offered me a $5 plan with up to 50 pages a month. I was really impressed with the way they were willing to work with me instead of losing me as a customer. I think MyFax is a great service- I really like how easy it is to create any file from PDF to jpg and send it anywhere. It is so simple having my own fax number and receiving faxes and confirmations directly into my email account without having to log into MyFax to check and see if I have any pending faxes. I highly recommend this company especially for individuals without a fax machine or small company's that do not use faxes on a regular basis.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
