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TelePacific vs SRFax

Compare TelePacific vs SRFax. Find out whether TelePacific or SRFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelePacific and SRFax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 3 Reviews
2.8
2

Overview:

TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....

SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004

Plans Available*

  • N/A
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Users Average Rating

Recent User Reviews

Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.

aammari September 17th, 2013

Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation. 

eslagle1 August 8th, 2008

I have been with eFax and myFax, which by the way are owned by the same company. My usage is very low (10-20 pages per month.) I have been paying $10 a month to myFax for all these years. I probably would have continued with the service, but lately, I started receiving a lot of junk faxes. They refused to do anything about it. Spam reporting option was taken out. Cancelling the service was 30 minutes excruciating process. So, I finally I landed up with SRFAX. I am paying less and I couldn't be more pleased with the interface. There is a price option available for all budgets.

AshK November 7th, 2018

Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.

mnw81 October 30th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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