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SRFax Reviews

SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming faxes. The charge for extra pages, regardless of the plan, is 8 cents per page. Customers can also avail of SRFax's Pre-Paid Plan, which charges $0.25 per page. This would be a good option for individuals or those with very minimal faxing requirements. And yes, SRFax also offers Corporate plans for those with high volume fax requirements.

SRFax lets you fax online through an easy-to-use navigator and fax through your own email globally. You can even schedule your fax delivery and receive fax confirmations. With SRFax, your business runs smoother and more efficiently.

Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.
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user_review
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)

This company is horrible! They do not help when there is a problem with faxes not being received or when we couldn't login on all of our computers on the SAME network. They kept blaming us and our system. Go with another company. There are so many options out there!

Good price and nice features, BAA
Unreliable, can't login, worried I am missing faxes which my business depends on!
No

SRFax - Faxes are never received, operation is a sham

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

SRFax is highly unreliable. I have have multiple faxes sent to me, the senders receive a confirmation, but the fax does not appear in the SRFax account. The SRFax customer service department is worthless and not helpful. The prices are unreasonable because I am paying for a service which SRFax does not receive. This outfit is fraud - STAY AWAY!!

nothing good to say about SRFax
Fraud - faxes are not received Customer Service is nonexistent
No

Finally I found a fax service for low usage

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been with eFax and myFax, which by the way are owned by the same company. My usage is very low (10-20 pages per month.) I have been paying $10 a month to myFax for all these years. I probably would have continued with the service, but lately, I started receiving a lot of junk faxes. They refused to do anything about it. Spam reporting option was taken out. Cancelling the service was 30 minutes excruciating process. So, I finally I landed up with SRFAX. I am paying less and I couldn't be more pleased with the interface. There is a price option available for all budgets.

Well thought out interface. Ability to block spammers from sending junk faxes.
So far, I have not found any.
Yes

Customer service sucks

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

Poor customer service, which is slow to respond and does not know your
situation. I don't think they keep track of issues so when you call or email,
the next service person doesn't have any idea so you have to explain things
over and over again with each different representative.

price is decent
poor service
No

SRFax: all I can say is WOW!

user_review
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
0
No votes yet
0
No votes yet

We tried a number of other fax to email service providers and we could not solve a problem we had with integrating our CRM system with fax to email service providers. We eventually come across SRFax and all I can say is WOW!. These guys not only made the changes we required for the integration, during our free trial period, but did not charge us a dime for the work. It took them just 24 hours to make the changes and have them implemented.
The customer service has been exemplary and we would not hesitate to recommend themĀ  - well done SRFax.

Excellent customer service and they made specific changes that we required for integration to our CRM system at no charge to us.
None that I can tell
Yes

SRFax

Year Founded
40%Recommend
5User Reviews
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Overall Rating

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3.4
44%
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48%
68%

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