In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Star2Star Communications vs Telnyx
Compare Star2Star Communications vs Telnyx. Find out whether Star2Star Communications or Telnyx is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Star2Star Communications and Telnyx and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 1 Reviews
Overview:
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Telnyx provides a cloud-based platform that offers access to carrier grade voice services over the internet. Our Mission Control Portal and API allows you to easily integrate, manage, and analyze all of your voice and messaging needs. Start by...
Provider Info
- Website: star2star.com
- Headquarters Country: United States
- Founder Year: 2006
- Website: www.telnyx.com
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
- N/A
Users Average Rating
Recent User Reviews
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.
I am the owner, founder, and "master bit herder" for icci, LLC. After 25 years of supporting other providers PBX and VoIP installs for my customers, I decided to enter into the marketplace. We tried several VoIP providers while developing our product. When we came across Telnyx, we knew that if the product worked as advertised, we were all in and had found our preferred provider. Key features we were after from day one: • SRTP/TLS connectivity • Debug terminal with verbosity set high for SIP sessions • T.38 Passthrough • Low latency to AWS Ohio Zone (11-20ms avg) • Flexible trunk price model (dedicated trunks not required) We were surprised by: • Rate Desk Tariff Pricing • Regular API feature updates and new features • AWS VPC availability At one point 18 months ago, we had a doctor's office that was unable to dial specific numbers owned by Sprint... Telnyx support owned the problem from the get-go, which I was very impressed with. It did take several weeks to get the issue worked out, however, we have had no further issues like this. Telnyx works perfectly with Sangoma's PBXact & FreePBX. Supporting TLS/SRTP really helps get an "A" on our HIPAA evaluations!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
