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SRFax vs netTALK

Compare SRFax vs netTALK. Find out whether SRFax or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and netTALK and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 27 Reviews
0.5
1.6

Overview:

SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...

netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...

Provider Info

  • Website: nettalk.com
  • Headquater Country: United States
  • Founder Year: 2008

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.

mnw81 October 30th, 2016

We tried a number of other fax to email service providers and we could not solve a problem we had with integrating our CRM system with fax to email service providers. We eventually come across SRFax and all I can say is WOW!. These guys not only made the changes we required for the integration, during our free trial period, but did not charge us a dime for the work. It took them just 24 hours to make the changes and have them implemented. The customer service has been exemplary and we would not hesitate to recommend them  - well done SRFax.

mcfax September 13th, 2011

Don't throw out your landline if you get this - the service is unpredictable on netTALK sometimes it works most of the time when really need it it doesn't without having to do a bunch of plugging and unplugging of the duo device. I have come to count on it not working when I need it so always restart device. Another annoying issue is that it cuts off calls after 10 or 15 minutes which is aggravating if you are on hold in a queue. Don't bother with support they waste your time telling you the same stuff - certain ports need to be opened, which I had opened after the first call to them. If you do feel the urge to live on the edge and purchase this service in Canada note that for the basic 1 year subscription the advertised $49.95 does not include just over $11 in additional fees and this is in US dollars so by the time you are finished at current exchange rates you are looking at over $80 Canadian.

nillo May 21st, 2018

The old saying "you GET what you pay for" is a clear indication of THIS company's pathetic track record in providing both an inferior product and a very distressing support (for the lack of a better word)! The company initially had a promising future, but with the worst customer service, lack of any sensible documentation, no phone support and problematic services, I don't see how this company still operates! Stay FAR from this company.

veryannoyed April 23rd, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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