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SRFax vs Rangatel
Compare SRFax vs Rangatel. Find out whether SRFax or Rangatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and Rangatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 3 Reviews
SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...
Rangatel is a business and residential VoIP service provider headquartered in Chicago, Illinois. Rangatel's...
Users Average Rating
Recent User Reviews
I have been with eFax and myFax, which by the way are owned by the same company. My usage is very low (10-20 pages per month.) I have been paying $10 a month to myFax for all these years. I probably would have continued with the service, but lately, I started receiving a lot of junk faxes. They refused to do anything about it. Spam reporting option was taken out. Cancelling the service was 30 minutes excruciating process. So, I finally I landed up with SRFAX. I am paying less and I couldn't be more pleased with the interface. There is a price option available for all budgets.
Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.
Pathetic service. Horrible customer service. To top it all, today I received a call mentioning that they are not going to provide service to residential customers any more. Thwy would like me to move to another provider by 14th but are not going to reduce my monthly bill if I move out earlier. Least customer friendly company.. Caution to all those commercial customers.. stay away from this company. I wish I could give a rating of "-1".
Pathetic Customer Service, they never respond to email or returns your voice messages. Calls disconnect or doesn't connect at all...after thousands of attempt if call is connected then they will apologize and will show sincerity and will promise to help yout but nothing happens afterwards... you call them again no response... Trust me you will go mad.. thye have no values on commitment. Cusotmer are jokes for them and they belive do what you can do, i dont give a damn to you.. They call quality is going down.. call often gets dropped and many times there is no service... when you call internatioanlly then call quality is often no good... Now i am trying to call them to cancel but no response..already send so many emails but no response and they are billing me full price regualrly.. I need to take them to consumer court and probably higher a lawyer to team them a lesson.... i dont know who gave them the license to run the service in this country... there service shall be revoked... cheaters and highly unscrupulous people...