In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Speakeasy vs FonAngle
Compare Speakeasy vs FonAngle. Find out whether Speakeasy or FonAngle is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Speakeasy and FonAngle and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 23 Reviews
Overview:
Rest assured with SpeakEasy's VoIP service. SpeakEasy's unified communications solution (they are also a broadband Internet service) and business VoIP solutions will help catapult your business into the 21st century.
SpeakEasy offers...
It's time to free yourself with FonAngle's Hosted Office Phone System (HoPs) - a unified communication solution that your business can depend on. HoPs is a carrier-grade phone system that combines the most advanced communication tools to simplify...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 1990
Plans Available*
- N/A
- FonAngle Hosted Office Phone System Corporate Plan - $19.95
- FonAngle Hosted Office Phone System Professional Plan - $14.95
Users Average Rating
Recent User Reviews
SpeakEasy, VoIP has been incredible for us; the quality of their customer service and the phone service has been nothing less than excellent. Initially, it was a little rocky thanks to SBC's equipment but my connection to the VoIP and the internet is wonderful. I've experienced almost no troubles with the line and everyone thinks it is so cool that it sounds so much like a regular phone. Static IP, phone adaptor plug-in and play, disconnect internal wiring, plug phone cord into a splitter on phone jack and all jacks are live and working 100%. Simple as that?!!! There are several companies that provide VoIP Services to businesses and residential customers but if I were to do it all over again, I would choose SpeakEasy without a doubt.
Ever since VOIP became an option, I have been using the service. I started out with Vonage but after a couple of years, I decided to switch my voip over to Speakeasy.net with whom I had my DSL (internet service provider). Speakeasy has excellent Customer Service, solid pings and latency, and very little downtime over all of these years. I must say, it is a breath of fresh air to call a company and have the CR Rep sound like they are thrilled with their job and truly want to be there and help you with any issues that you might have. This is rare and for this alone, I give Speakeasy an all 5 star rating.
In a "Need it Now" technological world, there is no room for poor customer service and unqualified representation. My company had many issues with FonAngle, mostly, the fact that anytime our Tech Support wanted to talk to FonAngle tech support, it was like we had just asked to meet with The Pope. We had to e-mail someone, every time, anytime we had an issue. Every time I picked up the phone, I received a run-around telling me that I had to e-mail my issue to a generic email and wait for a response. Who has time to wait? Who has a Tech Support number, that only directs you to submit an e-mail. I digress.. The main issue with FonAngle is their horrible customer service. When we tried to get better customer service, they actually told my company to look for better service elsewhere. So we did. And I must tell you, Jive.Com has been amazing.
The support has been very good. Our representative has been responsive and has kept me informed as to progress on the issue we had, which was something FonAngle had not encountered before. He arranged a time with me that was convenient to spend - only about 10 minutes total - to correct the problem on each of our devices. He went the extra mile and restored some data that normally we, as the client, may have been asked to do. He saved us time and more aggravation. In addition, I had a question re billing which he immediately forwarded to billing. The billing rep answered within minutes via email.