Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
SimpleSignal vs Net2Phone
Compare SimpleSignal vs Net2Phone. Find out whether SimpleSignal or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SimpleSignal and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 44 Reviews
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
- Headquater Country:
- Founder Year: 2003
- Website: net2phone.com
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
Multiple landlines being used. All lines have quality issues and at times so bad customer can not be understood. It sounds as a really bad connection as if a cell phone where being used and it was breaking up. After 3 months of verified problems they finally came out and determined some of the equipment was bad. After replacing some of the equipment we were back and operational with no problems. Now the same problem has come back up and we are again having to use our personal cell phones for company use even though we are paying close to $600 a month for their services. Quest came out and stated that there equipment is not even all hooked up. We can not get a simple signal technical off of their computer monitoring program to physically come out and look at their equipment. Also internet connection is really slow and at times don't even work. Simple signal states that if the other company that shares the lines is watching a video on the internet it will cause interference with the phone lines. $600 a month seems pricy if you can't use internet connection and phone lines at the same time. My cell phone is capable of this and it only runs $100 a month
Great sound quality, very creative staff. The team put together my phone system for me, asked me how i imagined it could work in a perfect world, then built the system to those specifications (i didn't know they could do it the way i described, but it's great). The training staff was very prompt and friendly, got my team up to speed on the new features that will keep my co-workers in contact. Provisioning team helped keep the setup simple, pre-programmed everything so i just needed to plug in phones around the office. The support team has also been great, tweaking my setup for me, very nice. Service has been very reliable, very happy with the quality and sound.
Customer service goes a loooooooong way these days. Net2Phone’s Customer Success is without a doubt first-class. I seriously wish more companies that I do business with would follow the Net2Phone model. It is very tough being a Director of Information Systems, knowing that there will be outages, knowing there will be unexpected hardware/software failures; while supporting users that depend on connectivity 24/7. …. Now you know why those in my field do not sleep at night! : ) Yes, sometimes inconvenient things happen. Fortunately for me and our business, Net2Phone has always been responsive and seriously provided the best customer service! Net2Phone has made many of my days brighter and less stressful…. And that means a lot to me! We are a tough company to please; I hope Net2Phone knows how much we appreciate them, their quality product, and their outstanding service. Bonus if you get to talk with Mark Staley on the phone directly. Not only does he follow through & escalate if necessary, his voice is amazing and worth the call!
Oh my gosh! Net2phone's Megan Fisher helped us get our phone system working after our SIP phone crashed. She spent so much time going over our extensions and cleaning up the entire phone system. She was so responsive. Honestly, I've never had anyone help me like she did.....ever! Thanks Megan. Todd^2