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ShoreTel vs Rebtel

Compare ShoreTel vs Rebtel. Find out whether ShoreTel or Rebtel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Rebtel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 10 Reviews
  • 17 Reviews
4.3
3.2

Overview:

ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...

Rebtel is starting a revolution.

A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.

BarbaraG July 1st, 2015

Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.

BarbaraG June 15th, 2015

Rebtel has no customer service. When you need help there is no help or support on line. I am currently unable to make calls or use the money in my account. I have run out of local numbers meanwhile i have credit in my account. I tried the help line and there was no help or answers to my questions Why would Rebtel not accept questions from customers? especially customers you charge for calls? there service is not free? so why is there no customer service? When the calls are not going through, Rebtel has no medium or means to inform their customers

gloforth January 19th, 2019

I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and satisfied customer. Recently, i emailed customer service for my complain about their services and to my surprise, they resolve the issue very quickly. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. Best of luck to all of us.

ChePnay July 8th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

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1
magicJack

When the service works OK, technically, life is good. If you have any issue, you'll not get any serious support from their customer service. Lots of...

July 19th, 2019 - BLEGO
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5
VoiceSpring

I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes...

July 17th, 2019 - ChristyArts

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