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Sangoma vs Vonjour
Compare Sangoma vs Vonjour. Find out whether Sangoma or Vonjour is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sangoma and Vonjour and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 3 Reviews
Sangoma offers hardware and software products for large-scale telephony carriers and projects.
Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...
Vonjour offers customers two options for VoIP communication: one that is free, and a paid subscription that offers more features. Vonjour offers a free service to show just how effective VoIP really can be, and they are not afraid to let everyone...
- Headquater Country:
- Founder Year: 1984
- Headquater Country:
- Founder Year: 2013
Users Average Rating
Recent User Reviews
Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.
I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a decent experience with RingCentral they had a lot of outages and then they raised their rates. I switched over to Vonjour. The port took 8 days. They had a voice actor do our recordings, which was included in the service. All together the setup was fairly easy and I haven't experienced any outages.
Signed up with this guys since I liked their UI and it was the easier to set up. Unfortunately they started messing with my billing in the first 60days. I got charged double and when I complained they started over charging me. For a $22 a month service I was being charged $26. Support sucks. Sometimes a question is answered in 48 hours or not at all. Poor English too. Obviously these are some guys in who knows where working on this part time. Too bad they could no be serious about it, they had so much potential. I disputed with my credit card since they refuse to credit for their wrong-doings.