Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
SageVone vs Teledynamic Communications
Compare SageVone vs Teledynamic Communications. Find out whether SageVone or Teledynamic Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Teledynamic Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
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- 1 Reviews
Teledynamic Communications provides the top PBX systems, VoIP, and hosted PBX in the industry today. In terms of business VoIP services, Teledynamic Communications offers multiple plans to suit your individual telecommunication needs....
- Headquater Country:
- Founder Year: 2006
- Headquater Country:
- Founder Year: 2002
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
As a recent customer I'd like to post feedback on working with Teledynamic Communications, specifically in regards to customer service . In my first conversations with Mr Kremlacek, I recognized I new very little about what I really wanted or needed to have installed to cover my communication needs as a business owner. He was able to explain what my system needed to do for me, and what type of options (and prices) were available. It was obvious that he had an extensive backround in setting up communications systems for businesses like mine. After some coaching, I was able to make a decision based on my needs and made a purchase on one of his recommended systems. The components arrived and the contracted installer came in and "took care of business". The install and startup had a few minor delays but were all dealt with promptly, and in this case the system performed just as promised. I suppose to get to the point, the products I purchased were relatively generic and available through several vendors. The coaching, recommendations, installation and system follow-up were exceptional. In this case I felt I needed to give feedback "when something went right" and to say I appreciated what I considered exceptional customer service. Thank you for the great service, Rob Lanoy