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SageVone vs Powernet Global
Compare SageVone vs Powernet Global. Find out whether SageVone or Powernet Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Powernet Global and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 1 Reviews
PowerNet Global is a full-service residential, business, and wholesale VoIP service provider based out of Cincinannti, Ohio.
PowerNet Global offers a smorgasbord of VoIP and data services. That means a whole lot: Ready? For business,...
- Headquater Country:
- Founder Year: 2006
- Headquater Country:
- Founder Year: 1999
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
Had this service for two residential lines for 18 months. Voice quality has ranged from poor to mediocre. Have had to reboot ATA many times to get an acceptable voice quality. Customer via voice requires long waits and support staff is language challenged. Not helped by really poor VOIP connection to support. Email support is no better. I've found a new provider who excels at everything for less than 50% of PNG's cost.