Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...
SageVone vs Net2Phone
Compare SageVone vs Net2Phone. Find out whether SageVone or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 39 Reviews
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
- Headquater Country:
- Founder Year: 2006
- Website: net2phone.com
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
The service team at Net2phone that I recently had the pleasure of dealing with was fantastic. I called in and spoke with one of their support engineers, Kassandra, and she not only helped me with the issue that I was originally calling in with, she patiently then answered all of my additional questions, of which I had many. Her professionalism, kindness as well ass knowledge of her product was exceptional. We did end the conversation with one lingering issue but she assured me she would contact the correct people and get that handled asap. She did just as promised and got me into contact with Sam the Customer Success manager. He was also very kind, helpful and professional and he was able to correct the final issue that I had. I would highly recommend the Net2phone product not only based on the fact that it is great but also because of their wonderful Team. Thank you
We worked with Dyamek at net2phone support. Great overall experience, thank you, just wanted to express our gratitude.