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Jan 01, 2026
SageVone vs Jivetel Communications
Compare SageVone vs Jivetel Communications. Find out whether SageVone or Jivetel Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Jivetel Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
Jivetel Communications was established in 2005 and is a division of GlobeCom International. In late 2005 Jivetel began offering Voice Over IP telephone service (AKA: VoIP, Voice Over Broadband, VoBB, and DSL Lines) to subscribers worldwide. In...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now, and it's only good. I just had a tech issue. I called their support number, Ron answered the phone immediately, and spent 20 minutes on the phone with me making changes and adjustments and solving issues. His attitude was great, and he got everything working perfectly. I've only had positive experiences with Jivetel and I recommended them highly.
I used many other VOIP companies that are much more known on the market. Jivetel outshines all of them. They have great quality and many features. The level of customer service is what makes them stand out. I highly recommend Jivetel to any individual or business that cares about customer service and wants to be treated well.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
