Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...
SageVone vs iTalkBB
Compare SageVone vs iTalkBB. Find out whether SageVone or iTalkBB is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and iTalkBB and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 15 Reviews
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
- Headquater Country:
- Founder Year: 2006
- Website: www.italkbb.com/
- Headquater Country: Ontario
- Founder Year: 2004
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
Friendly reminder: if you cancel their phone service and need to return the device, you must remember to bring their cat 5 one dollar cable back as well. That's right, not only the box, the AC adapter, but also the network cable! Otherwise, they will charge you $5 for that cable. It doesn't matter you have used their service for 10+ years (that cable they originally supplied may break already); or the cable may get lost. 10 years, who knows! anything can happen! Besides, who will remember to bring that cable, no other companies ask that! Is it a way how this nickel and dime company makes money? Because lots of people may just end up paying and save a second trip!
I've used ItalkBB TV+phone for almost 10 yrs. I paid for $180/yr. The phone line is useless, but if you only want Chinese TV, it's same price. Recently I bought a TV box for $130 on Amazon. it comes with all Chinese channels plus English channels, much more than ItalkBB TV provided. I only need to pay once, no more monthly pay like italkBB TV. So I called to cancel my italkBB service. They stop service immediately although I have paid for the whole month. I was also requested to return the equipment with cables on my own shipping cost. So don't believe they say "free box with free shipping". This business is so cheap and stupid. They ask you return the junk equipment just to give you hard time, so you will never be back to them in the future.