Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
SageVone vs Axvoice
Compare SageVone vs Axvoice. Find out whether SageVone or Axvoice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Axvoice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 55 Reviews
Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while...
- Headquater Country:
- Founder Year: 2006
- Website: axvoice.com
- Headquater Country: United States
- Founder Year: 2005
- Axvoice Residential Home Phone Pay As You Go - $4.99
- Axvoice Residential Home Phone Service US/Canada 200 - $5.99
- Axvoice Residential Home Phone Service USA/Canada - $6.25
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
AxVoice is a highly affordable solution for small business owners. It provides the best set of features that has helped me a lot to manage my international customers. However, its unlimited call plan has a limited usage policy, which has affected my business financially.
Gotta be honest here: I gave the 'reliability' only one star for a reason: While the VoIP service is damned good, and it'd be difficult to make it much cheaper..I have a problem. In my case, the analog phone adapter they sent with my setup was faulty right out of the box (broken micro-USB 5 volt power input receptacle to the 'base'), and they simply refused to replace it ...that is, UNLESS I paid yet another $19.99 for "shipping, handling, and provisioning" for another analog adapter unit to replace this 'broken' analog adapter. Of note: It was apparent this Grandstream HT801 had been sent to, and used by, another Axvoice user since... I FOUND AN RMA EMAIL FOR SOMEONE ELSE INSIDE THE BOX ... NOT a particularly good start to my first VoIP service... And in all honesty, I'm thinking I might even cancel my account if this is indicative of Axvoice's 'customer service', which I admit, I had seen "less than sterling" reports of as regards Axvoice ... and I signed up anyway, so ultimately I guess this is a little bit "my bad", too