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S.G. Informatics vs 8x8

Compare S.G. Informatics vs 8x8. Find out whether S.G. Informatics or 8x8 is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of S.G. Informatics and 8x8 and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 47 Reviews
3.2
3.85

Overview:

S.G. Informatics was an ICT services and solutions business committed to providing local services and creative solutions to a wide customer base. S.G. Informantics caters to small, medium, and large companies in both the public...

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1990
  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996

Plans Available*

  • N/A
  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99

Users Average Rating

Recent User Reviews

This is the first company I have used for voip phone serviec and so far I have gotten what I paid for.  The service is cheaper than my last company and it was easy for me to set up and start using.  I have an echo on some calls but mostly the quality is good. I was a little skeptical to make the switch and I have no real complants with SG.  They seem to be as good as any other company I have read reviews for.  Would recommend giving them a try.

dinesh June 15th, 2008

I am currently using the Magic-Jack Plus device. This device powers up by the 5 volts / 1 A adapter recommended by the manufacture. I noticed that when the voice static happened in back ground then I have to replace to the new power adapter and it will be fine. It seems to be the Magic-Jack device overheats causing the power adapter burned out quickly. I have replaced the new power adapters within the past few months and continuing to do the same in the future. So bad for the quality with this device. Also when using the Magic-Jack and the date and time setting up in my home phone are always in-corrected with my current region. I contacted the customer services and they can not resolve this issue because they are located in different state. They also don't have the direct contact email. I have to wait a way long in the telephone conversation with them when needed.

Tan_Tran September 4th, 2019

"Mid-Market" 8x8 customer since 2012 with 34 lines and 10 toll free numbers. I was hired in 2013. From the moment I was hired I was getting complaints about dropped calls, spotty call quality, and issues with the softphones. After cleaning up the network, I came to realize it wasn't us (or our 500Mbps DIA connection) it was 8x8. Constantly have had problems over the past five years. If you need support, expect long hold times (30 minutes +) and to have to start running the gauntlet at the base level of support. If, you can get the person on the other end to understand that you're in a higher tier of support, expect more hold time. It's incredibly frustrating considering hosted PBX/VOIP services are supposed to save you time and make your life easier. I'm constantly having to call 8x8 support due to not being able to call certain numbers. Their softphone app constantly crashes or interferes with other programs like webex, chrome/firefox, VNC, Lync, Skype, Hipchat, etc. and often causes issues with computer sound (running Dell optiplex and XPS in this office) forcing a reboot to restore sound levels. The "meetings" part of the softphone app is a disaster. It's so bad we just ended up using gotomeeting instead. The conference lines kept having a problem where if you called in with an iPhone people could hear you but you couldn't hear anyone else. Billing is absolute nonsense. My company's accounting team and IT got together with 8x8 trying to determine what we were being billed for and no one at 8x8 could actually tell us. it's been 6 weeks and we're still waiting on an answer. This company has been an absolute nightmare to work with. If you decide to be brave and use them, you'll regret it. Here's an image of their softphone desktop app (and the amount of time I've been on hold with their support team for yet another number that can't be dialed. You'd think calling from Austin to Anaheim would be easy, huh?) http://imagehost.phoenix-nest.com/?di=6154948616415

daisychick February 6th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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