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Cox Communications vs RingLeader
Compare Cox Communications vs RingLeader. Find out whether Cox Communications or RingLeader is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and RingLeader and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 5 Reviews
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
RingLeader is a leader in On-Premise & Cloud Communication for businesses, with deep experience in SIP Trunking, Hosted VoIP, HIPAA compliant faxing, CrowdVoicing, Disaster/Continuity applications, and custom VoIP solutions. RingLeader has...
- Headquater Country:
- Founder Year: 1996
- Website: RingLeader.co
- Headquater Country: USA
- Founder Year: 2017
- Micro Bundle - $7.00
Users Average Rating
Recent User Reviews
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
I replaced my VOIP with a Cox Business bundle which included an enhanced internet speed and Cox VOIP. Cox represented that its voice quality on its VOIP would be far superior to my Vonage system because Cox VOIP had an independent internet connection which did not connect to my desktop computer. Conversations are garbled on 60 to 70% of the calls. More than 50% of the calls are disrupted completely when the person on the other end of the line can not hear me when I am speaking. I am forced to return business calls on my cell phone to complete conversations. The message voice recognition feature which emails transcripts of messages to my Outlook Inbox is highly inaccurate. The messages are unintelligible. In short, my conversion to Cox VOIP has been a disastrous mistake. Even worse, the COX VOIP phone service is more expensive than the VOIP system it replaced. The Cox VOIP appears to be based on very outdated technology. The quality is similar to the first generation voice recognition systems that I experienced 10 or 25 years ago. CAVEAT EMPTOR. Do not purchase a Cox VOIP service.
I heard about RingLeader through a ShoreTelForums.com promotional email. I typically skim and delete these kinds of things but I happened to need new SIP services at a newly acquired sister company. I attended a webinar surrounding their service and offerings and was impressed enough to take it to my boss right away. The demo process went great and we've been live on their services for a few months now. The service is solid and the customer service / tech support team are extremely knowledgeable, responsive and accommodating. Did I mention it's a native SIP solution for ShoreTel?! Really happy with the arrangement and hope for a long and prosperous relationship!
I switched my office to RingLeader, customer service has been excellent, fast resolution to the very small issues that arose while switching to VoIP, and excellent and fast response to any questions I had. I highly recommend RingLeader.