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Revo Premium vs VoIPLy
Compare Revo Premium vs VoIPLy. Find out whether Revo Premium or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Revo Premium and VoIPLy and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 13 Reviews
February 2010 update: We were unable to find a working website for Revo Premium. The provider is probably out of business.
Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...
- Headquarters Country:
- Founder Year: 2004
- Website: voiply.biz
- Headquarters Country: United States
- Founder Year: 2012
- Business Pro - $15.00
- Faxing - N/A
- Home Service - $7.16
Users Average Rating
Recent User Reviews
Got stuck with Teleblend after Sunrocket went down, and finally got around to switching carriers. I called around to a few different companies, until I got on the line with a nice young person at Revophone.com They seemed to have a lot of useful features (most of which I won't use) and the salespeople were pretty helpful and they claimed to be able to transfer my old number over from sunrocket so I signed up. They make you take a Linksys telephone adapter and there is an activation fee for that along with shipping charge - I would have liked to have used my Sunrocket gizmo, but they said that I would need to reprogram it and that is a little more than I can handle right now. I guess it looks nicer than the old sunrocket device anyway. Just like Sunrocket it was easy to install and I had it setup and working within about 10 minutes. I didn't really have any issues at all until about the 3rd day when I was on a long distance call to my friend in Ohio. We were talking and then all of a sudden I could hear her, but she couldn't hear me. So I called support and was shocked by how easy it was to get an intelligent, tech support person on the phone! Turns out I have a particular router that needs a tweak to work with the service. It's done and my service has been great since then. In fact, I'm writing this review on advice from Luke in support as a way to give THANKS to all of the people at Revo that helped me. I am very happy with the service and will refer my friends!
I have had VoIPly's business offering for just about a year now, using their month-to-month billing. I'm also using a single VOIP to analog adapter that the company furnished. The service has worked for me, but it has been very quirky. Following is not an exhaustive list of observations: * When you order the service, they provide a control panel with its own unique URL. You'll need to bookmark that URL, because I'm not sure it was actually provided in any of the emails that I've received. * There is a very limited amount of online help at voiply.com, and often the help references the portal at https://my.voiply.com. But I noticed that I cannot use the portal, I can only use the special control panel mentioned above. And that special control panel may not have features that are available on my.voiply.com. I cannot tell why that is. * Customer service is mostly through a chat feature. There is often a delay of up to 5 minutes or so between your first message and the reply -- after that, the support is more timely. They always email you the chat, and sometimes they will email you every chat you've ever had, as if it were one long chat. * They have a music-on-hold feature that is very versatile. I tap the switchhook (on the telephone connected to my adapter) to start the hold. If I hang up the phone after that, I'll hear it ringing until I can get to a different extension. You can't change the hold music, but it's a nice classical guitar piece that's not very short and loops after a reasonable amount of time. * Sound quality seems comparable or better than Magic Jack. I have not lost or dropped calls as yet. That's as to the actual VOIP to analog adapter. * However, the Voiply app on my iphone does not work well. Dropped calls, unable to transfer calls (or worse, I transfer someone into the Twilight Zone), unable to use three way conferencing. I ultimately had to uninstall the app. * I have not tried to add any additional equipment to the service, but it looks like there's a monthly charge for the original adapter, and then an additional monthly charge for each additional item of equipment you want to add. * One line on their control panel mentions that you can add additional numbers for about $2.00/month, roughly. But then they don't give you any way of requesting it. * But they make it somewhat easy to port in a number. There's an online form that you use. The only problem is that after you submit the form, it gets converted to an email that is sent unencrypted to the provider with a copy to you. Bear that in mind if you are the concerned about the security of the number you are porting. That said, it takes about a week for the number to port successfully. * In my case, I ported in my original number, then I ported in a second number. But the result was entire unexpected. On the control panel, I can only work with the second number. The first number is listed as my main number, but if I actually dial that number, I get an instant hangup. If I use my second number, it rings on my actual adapter and connected extensions. Yet when I dial from my adapter, the caller ID is for the first (dead) number. I actually don't mind this result, but as I said, it was very unexpected. * Voiply doesn't supply busy signals or recordings. If you dial a number that is busy or disconnected, you don't hear anything except perhaps a ring or two. The line simply goes dead. I can sometimes dial out on a non-Voiply line to confirm what happened. * On the control panel, I like that you can create menu selections using an artificial male or female voice. The voice is authentic-sounding. As a bonus, you can save the voice as its own .mp3 file that you can then upload on another phone service such as Number Barn. BOTTOM LINE: I'm not sure the service is really ready for prime time in its current form, but I can somehow use it. Still, it's not for everyone, and it's certainly not for the faint of heart or for someone not reasonably versed in telephony or VOIP.
I don't know what made me decide to change from OOMA to this company, I should have read the review first before changing, fortunately now I am back with OOMA but not until this company first charge me $25 for the equipment then UPS who damaged it cost me $13.28 and because they will not receive it, they will charge me $30 for cancellation. All those expense for a product that hardly work and hard to configure. Buyer/Subscriber beware, you are warned!!!